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Hi guys,I was thinking to buy a Pixel 9 Pro from Mobiles.co.uk on ID mobile.I was wondering if any of you know when I should buy the 24 months plan with ID and avoid the mid contract increase in April.I have contacted ID but they did not help me.Thanks
I recently landed in Switzerland to discover, within minutes that £5 then another £5 were added to my account in data charges.I would like to know how this happened since my new phone has never had the data roaming switched on.How do I raise a complaint for recovery of these incorrect charges?As an side, £5 for 3Mb?! Extortionate comes to mind.
I recently joined the network, I'm wanting to use a pac code to carry on using my old number. When I try use it online, it says error, not useable. It's definitely still in date, I would just like to avoid telling everyone the new number. TL~DR: The E-sim is activated and data is working, I just want to use a pac code, but it won't let me.
I shall be travelling to the States in April. Does the buying of roam beyond make a roam like home deal as it works in Europe? In other words, do I get callls and texts as well as data?
Up until a few weeks ago, I had no problem making calls with Wi-Fi calling switched on with my iPhone 14 Pro. Then, when I dialled out, the person I was calling would receive the call, but there was no sound on my phone. I did a network reset, and that fixed it temporarily, but after a while, the problem came back. I’ve now just upgraded to an iPhone 16 Pro, changed to an ID Mobile eSim, and the problem is happening again. I worked out if I switched off Wi-Fi calling, it fixed the problem. My wife is on ID Mobile and has no problem with Wi-Fi calling switched on. Anyone got any ideas what’s causing the problem?
I’ve had 4 numbers (for myself and various family members) for many years. They were all paid for by me and under my name.I now just have 2 numbers with ID; my wife and daughter.I’ve created a “new” online account successfully, but I can’t add either of their numbers. I’ve tried using name/DOB for me, my wife and my daughter, but it says “details not recognised” in all cases. Previously I had a separate online logon for each phone number, which was a bit awkward but worked.Sounds like I’m not alone. Please could you advise how to proceedRegards,Martin Wilkinson
I have some issues after switching from Three to iD. My son was struggling to send messages to me using my phone number that I got ported over from Three. None of them come through. I've just sent a text message to him and it came through under the old number that iD originally provided with the SIM card, and not my poetes number. How can I get this sorted? I have no idea if this is an isolated case or if other people have struggled too. Thanks
I've got a sim only with ID so how do I keep my number if I change to a new plan
Poor reception since upgrade using same sim Gone from iPhone 11 to iPhone 13 Had great coverage on old phone . Regret upgrading 😔
Does anybody know why it’s cheaper to take out a new contract rather than upgrade my current phone. I thought it would’ve been cheaper to upgrade so thinking of going elsewhere.
I’d like to get the pixel 8a contract but I have a sim only . Can I add this ?
I purchased an id mobile iPhone 15 contract in August 2023 and ported my number over.I have had nothing since issues with the network since. The mobile signal is very poor and the 5g is barely useable in Glasgow city center so I have a backup sim I use for data most of the times. I understand that is a Three network issue and widely discussed and no fix for it.However the issue that seems to trouble me the most is that some calls do not connect. I have been told by various people that when they try to ring my number it does not go through and goes as invalid number. However others can seem to call me and ring through with no issues. I have now found out that it is the same issue with messages as I am unable to get some bank text messages where as others come through. But the one time passcode for one bank does not come at all whereby i have verified with them 3 times that they have my correct number. I attempted to make a complaint with Id Mobile but the response has been to reset netw
How do you unlock phone from ID when the contract ends. I want to trade phone in…
I made a bit of a mistake last Friday and it's turning in to a nightmare.Basically I needed a replacement SIM to chuck in my spare android phone.Picked up the SIM, logged in to my account and used the activate replacement SIM function. After doing that I realised I had done it against the wrong profile - my daughter's number.Stoooopidly I just changed profile to my number and then did the activate replacement SIM again. Within seconds both phones were dead. Daughter was not best pleased. Never fear, there's a Currys up the road, so I popped out and picked up 2 new Sims and did the activate replacement SIM against each number in the app.But.... Whilst we both have mobile data and texts, neither of us can make or receive phone calls.Another 2 replacement SIM picked up and registered using the chat function so they could register each of them for me. Exactly the same issueNext day back to Currys and the chap advised putting a block on both Sims in the app, wait a while and then try regist
Hello all. I'll try and keep it short as this has been covered before. As the title says, since switching to ID I've been unable to receive OTP's/verification codes. Frustrating for a few reasons, but mainly because i can no longer access online banking through any apps. I've tried every online troubleshooter, no joy. They're all the same to be fair. I can send and receive sms messages without problem. I've raised this with ID through the live chat. I feel like I'm talking to a bot rather than an agent most of the time. Their rep seems to precede them. The problem has apparently been raised with the elusive technical team, but after having spent the last 4 months being asked repeatedly to wait 24-48 hours for feedback, which never comes, I thought I'd see if it would be quickly to get a solution here. Cheers.
My phone has suddenly stopped service. can still message and make calls with WIFI but no iD service at all. i have reset all networks, manually tried to connect, repowered phone. Sim is not working in a different phone either. What next? How can i see if my account has been blocked?
I need to get my welcome email resent to a new email address as my old email account has been blocked by Microsoft for security reasons. Problem is it won’t let me back so this email address is now effectively dead. How do I get the welcome email resent to a new email address so I can access my transaction ID and switch my old number to this new contract?
Hi all I've just joined id network I was a bit dubious after reading the bad network reviews but to my surprise I get a better signal than I do with another well known network ! But my question is how long do I get to change my old number to id network is there a time limit to get a pac code from my old network to give to id network ?
I purchased Google Pixel 9 29th November 2024 and I have not received my £100 Curry gift card which was promoted as part of the Black Friday deal.Why hasn’t ID Mobile/Currys provided the gift card?
I’m so frustrated that I purchased a 10 day roaming which was £35 to not be able to receive anything. It’s ruinin to our holiday as we rely on data and phone to get about. im in the USA !
My hated pixel 7 is finally dead. Not a warranty job.2 months left on ID contract. Happy to pay.Can I start a new ID mobile contract with new plan and phone and move my number to it from the old contract while the old one is still active?How would I do this please? Many thanks
My phone is not able to make calls, when calling someone it says calling on the phone but there’s no ring tone. People have told me they answer but they can’t hear me nor me them. Also people are for the most part not able to ring me as it either doesn’t ring my phone or goes straight to voicemail but I don’t get a missed call notification.
Hi I ordered a contract phone but changed my mind within a day so cancelled and sent back .I didn't even open the box but now I'm being billed for a sim that wasn't activated is this normal for id
