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Question

No signal in CF64 for over a week

  • February 9, 2026
  • 2 replies
  • 9 views

for over a week now there has been no signal (inside or outdoors) in Penarth. There was reported maintenance at the start of last week for the area which killled the signal for 3 days but now its showing that the work has been done but there is no signal at all.

 

how do i go about reporting this? as its unacceptable that the system should be down for this long. I can at most get a 1 bar signal extremely briefly for a few seconds and then its gone thus turning my phone and wifi hub (from 3) into some rather expensive paper weights.

2 replies

Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • February 10, 2026

Hi ​@Mjohn13 ,

 

Sorry you’re having no signal, I understand how frustrating this is. Please try:

Restart your phone.

Check mobile data is on and network selection is Automatic.

Test your SIM in another phone, or another SIM in your phone.

Toggle airplane mode on for 30 seconds, then off.

 

Lamiya

 


  • Author
  • New Contributor
  • February 11, 2026

Hi ​@Mjohn13 ,

 

Sorry you’re having no signal, I understand how frustrating this is. Please try:

Restart your phone.

Check mobile data is on and network selection is Automatic.

Test your SIM in another phone, or another SIM in your phone.

Toggle airplane mode on for 30 seconds, then off.

 

Lamiya

 

its not a device issue. as my phone and the signal are perfect everywhere else. its only since they did maintenance on the mast last week that there has been no signal. Ive also seen other peoples post on various websites (for 3 and ID) in the local area so its not just me experiencing this problem