Add-ons.

"I accidentally purchased an international calling add-on on my line earlier today by mistake. I have not used any of the allowance. Could you please cancel the add-on and issue a refund/credit for the charge?"

Hello I’ve bought a plan yesterday and today I received a message that i have £0 credit how is that possible 

I've added a 7 day data add on to my son's phone yesterday, but it's not working and has been unable to use data today. (In the UK) How do I activate it?

Why can’t I call from Egypt even though I have a roam beyond bundle?

iPhone 15 so I brought two add on calls aboard Germany and Netherlands I brought the wrong one so I got another one now it’s wasn’t working at all so I’ve actually had to like pay another services I can’t used to services I was on live chat trying to deal with this problem like I was wondering because you guys knew that there was an error on the account now I won’t be using it because I’ve got another sim because it’s wasn’t working is there anyway to get refund or credit on my account because I letially paid you guys more than £10 and it’s isn’t working thank you so much they didn’t understand why it wasn’t working but yeah thank you 🙏  

How do i allow premium texts

I purchased a pay as you go e-sim and I’ve ran out of data I logged into my account and wasn’t able to find an add on I could only top up so I did. I topped up £10 thinking that I could use this to purchase an add on but again I can’t find this option I can see what add ons are available and it also gives instructions on how to purchase one which I began to follow but the add on option isn’t there in my account so I’ve topped up £10 for nothing. It’s very confusing and complicated. Can anyone shed any light on how to buy additional data please? 

Hi please help. I was on holiday last week and paid for a 7 day add on out of EU for data. However I have been charged £45 for data use. Please cancel this charge immediately 

Hi, it says I have an unlimited data loyalty add on but have received a text to say I’ve run out of the amount in my plan and details of how I’ll be charged going forward. That doesn’t add up to the loyalty add on. Please can I have some advice on this. Thanks. 

Do ID mobike offer a security service which protects against viruses and malware?

Donkey Kong has to be one of the best games ever made. The different levels, fun challenges, and nonstop action keep players entertained for hours. It’s a timeless classic that helped shape platform gaming forever.

I bought a call abroad add on but it is not working. This is the third time this has happened. 

I bought and add on - call abroad 100eu - trying to Ireland and when dialling i get an announcement saying your service does allow access to this number ? My bill cap is £25,  i bought it about a week ago. I turned my ohone on and off several times 

I have just purchased a data add on but it isn’t working yet

I am looking for new phone 

Hi, i have noticed i have been charged £8 on my next bill for an add on of 1000 minutes it was definitely not me who added the add on as i wasnt even logged in at the time of purchase why would i add an £8 add on when i have unlimited minutes  i believe this add on to have been charhed to my account i correctly

I'm trying to send text messages from UK to India & I also buy roming add on , it's doesn't work i cant send a text messages 

The offer which idmobile giving at moment is not happening. When you’re redirected to the website it tells you it’s only one month free. Any explanation 🤷‍♂️

The Pro Max models aren’t showing in my upgrade options. Can you check whether you can offer me an iPhone 17 Pro Max, 16 Pro Max or any other Pro Max model as an upgrade?

I recently upgraded my phone it said I could claim a free item I’m just wondering how I do that?  

Hi, I received my earbuds as part of the package for Google Pixel 10a but one of them does not work, even after pairing correctly and charging. If they’re faulty, how do I send them back?? 

I have brought roaming for turkey for my holiday on the 5th october I  preparation but didnt realise its starts now.  Can you please refund or start it from the 5th october pls

I have brought roaming for turkey for my holiday on the 5th october I  preparation but didnt realise its starts now.  Can you please refund or start it from the 5th october pls

Hello I need to know what data usage I have or if I need a add on thanks.

Can someone from I’d get in touch asap please