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Add-ons.

Got a question about our UK or Roam Beyond Add-ons? Ask it here!

  • 5 Topics
  • 35 Replies
5 Topics
Slawomir Zach
Community Member
Slawomir ZachCommunity Member
asked in Add-ons.
Data roaming in Turkey

I bought 1 day 2GB bolt-ons switches on roaming data and when I want to connect to network I can see message "Probably you used all your data in Turk telecom" and no internet.I tried different network (no connection to Vodafone and no internet with Turkcell).How to fix it?

50
Slawomir Zach
Community Member
6 hours ago
T
New
 Contributor
TomaitNew
 Contributor
asked in Add-ons.
Data Add On not working in Australia

I have been travelling in Aus and NZ with family over Christmas and the 10GB / 5 day data add on I purchased for £20 to use in Australia wouldn’t work at all - I tried all the trouble shooting - roaming on, bill cap to max, restarting phone etc. Very frustrating and £20 wasted. For New Zealand I have ended up buying an e-sim from a different provider which is working perfectly fine, but a shame it wasn’t with ID. Anyone else had this problem?

21419
Kash
iD Mobile Employee
2 days ago
F
New
 Contributor
FedericamarchisottiNew
 Contributor
posted in Add-ons.
add on

I bought an add on for the day in Turkey, saying the cost will be added to my next bill, but unfortunately the connection is not working. 

345
Kash
iD Mobile Employee
4 days ago
L
New
 Contributor
Liliana KazimierczakNew
 Contributor
asked in Add-ons.
Apple tv problem with PayPal

HiI was trying to activate my 3 months free Apple TV.For some reason I can't pass the stage with my bank account details.Every single time it is saying problems with PayPal bank details.I have checked everything is correct and still doesn't allow to set up payment confirmation etc.

963
Tom
iD Mobile Employee
1 month ago
Martin Ellison
New
 Contributor
Martin EllisonNew
 Contributor
asked in Add-ons.
mr

samsung a14 totally water logged cant use at all WONT TEXThow do i get pac to keep my old numberyou will have to e mail (Information removed)

298
N
iD Mobile Employee
1 month ago
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