iD Mobile app.
Manage multiple plans, get real-time usage insights and stay in control, all in one place.
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Automated Services.
Check your allowances, make a payment and more through our Automated Telephone Service.
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Community.
No matter how big or small your question may be, the iD Community is here to help.
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Live Chat.
Talk to our Chat Bot for answers to simple questions, or to an advisor for anything else.
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Accessibility for vulnerable customers.
We take support seriously - that’s why we offer dedicated tools and tailored services to ensure all our vulnerable customers get the care they need.
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