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Your Phone & SIM.

Your Phone & SIM.

Everything you need to know about phone compatibility, repairs, insurance and managing your SIM or eSIM.

Help with your phone.
- 8 topics
Help with your SIM.
- 7 topics
iPhone Troubleshooting.
- 2 topics

Help with your phone.

Help with your SIM.

What is an eSIM?

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iD Mobile

How do I block or unblock my SIM or eSIM?

Article by

iD Mobile

How do I get a replacement SIM or eSIM?

Article by

iD Mobile

How do I activate my new SIM or eSIM?

Article by

iD Mobile

How do I delete my eSIM?

Article by

iD Mobile

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iPhone Troubleshooting.

How do I fix Calls, iMessage or FaceTime issues on my iPhone?

Article by

iD Mobile

Why do I get a 'Not delivered' error when I text someone from my iPhone?

Article by

iD Mobile

View more articles in this category

Getting started with iD.

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Your Phone & SIM.

Help with your phone.

Help with your SIM.

iPhone Troubleshooting.

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iD Mobile is a trading name of Currys Group Limited
Registered address: 1 Portal Way, London, W3 6RS
Registered company number: 00504877
Vat number: GB226659933

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Your Phone & SIM.

Help with your phone.

What phones are compatible with the iD Mobile network?

Is my phone compatible with 5G?

Is my phone compatible with eSIM?

My phone is slow or not working correctly. What should I do?

How do I get proof of purchase/proof of usage for an insurance claim?

Help with your SIM.

What is an eSIM?

How do I block or unblock my SIM or eSIM?

How do I get a replacement SIM or eSIM?

How do I activate my new SIM or eSIM?

How do I delete my eSIM?

iPhone Troubleshooting.

How do I fix Calls, iMessage or FaceTime issues on my iPhone?

Why do I get a 'Not delivered' error when I text someone from my iPhone?

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