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F.A.Q.

How do I get a PUK code to unlock my SIM or eSIM?

  • August 17, 2021
  • 0 replies
  • 31058 views
iD Mobile
iD Mobile Employee

Entered your PIN wrong three times? Don't panic. Your SIM has locked to keep your account safe, but it's easy to fix.

To unlock it, you'll need a PUK code (PIN Unlock Key).

 

How to get your PUK Code

 

You'll need to contact our customer service team to get your unique code. Our Live Chat agents can find this for you in minutes. Chat to our team

 

Please note: Take your time entering the code. If you enter the PUK incorrectly 10 times, your SIM will be permanently disabled and you'll need to order a replacement.

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