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Issue logging into instagram

Does anyone else have any issues accessing Instagram on data, when I open the app it gives me a "couldn't refresh feed" ? I'm able to access everything fine on WiFi and all other apps. I'm using Google pixel 8 proI've tried the following - reinstalling app, also not on any beta versions- logging out/in (sometimes this would work temporarily)- restarting phone Appreciate any help!

3 hours ago

Claire Lizzy BiggsNewbie

Device & Phone Support

Connection

Hi, I wondering if anyone is having with making calls the connection drops out completely and the call doesn't connect? I have done live chat and they say there is no network issues that they can see.Thanks

3 hours ago

iD MobileiD Mobile Employee

Help with your SIM.

What to do if your new SIM isn’t working.Tutorial

If you receive a new SIM card from us and it doesn’t seem to be working, we recommend you check a couple of important things first: 1. Check your coverage Use our handy online coverage checker to find out the signal strength in your area. You can search by postcode - so you can check all the places you usually use your phone, like your home and work addresses. And you can view both 3G and 4G coverage. Need more info on this? Read our ‘How to check coverage’ article. 2. Are you using a compatible handset? If your handset isn’t approved/compatible with iD Mobile, your ability to use our services may be affected. Click here to view our list of approved and compatible handsets. All the handsets we provide with an iD Mobile plan are compatible with our network, as you’d expect. So if you’ve got one of those you should be fine. If you purchased a SIM only iD plan and are using an iD compatible handset you bought elsewhere with it, you should also be fine! Tried the above and it’s sti

74534446

3 hours ago

MuluxNewbie

Ask a question.

Can no longer text friends/partner in Hungary

I have been trying to text and call my partner in Hungary and it just will not work anymore. Yesterday, trying to call and it put me directly to the ID billing with an automated message telling me my bills are paid. It does this everytime! It is soooo infuriating especially yesterday with some very important issues. Today I still can not. It has never been an issue, for any of my friends abroad until now?

3 hours ago

NoshinCivilian

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make call issue

Hi I bought new SIM card my data is working and also I receive msg but I can’t make and receive call today I replace new sim but same issue plz help me out?

4 hours ago

ajm83Civilian

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Existing mobile number assigned to someone else while switching to ID using PAC code

Hi there,I just recently tried to switch to ID last week and wanted to keep my existing mobile number which I’m using since last 2.5 years however, unfortunately it has not happened as promised and now I’m struggling to get my existing mobile number back and get this issue resolved. Despite following the instructions provided by ID customer service agents over chats, including obtaining a replacement SIM from a Curry's store and providing my PAC code and SIM card details for activation, my existing number was not successfully transferred to ID Mobile as promised. Instead, it appears that my number has been reassigned to another user, causing immense confusion and inconvenience, as my entire life, including business, personal, school, and banking details, is intricately linked to that number.On top of that despite my best efforts to resolve this matter, including providing transaction details and ID proof, my attempts to seek assistance from your complaint line this morning were met wit

7 hours ago

FrankieeeNewbie

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Issue logging into instagram

3 hours ago

Claire Lizzy BiggsNewbie

Device & Phone Support

Connection

3 hours ago

MuluxNewbie

Ask a question.

Can no longer text friends/partner in Hungary

3 hours ago

NoshinCivilian

Ask a question.

make call issue

Hi I bought new SIM card my data is working and also I receive msg but I can’t make and receive call today I replace new sim but same issue plz help me out?

4 hours ago

ajm83Civilian

Ask a question.

Porting number from ID to ID via third party ... how long between switches?

4 hours ago

tgets0vNewbie

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Periodically Switching down to 3G.

5 hours ago

RogerP1Newbie

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My next bill payment shows a 3x more than my regilar one?

I've just check my bill for next month and it has leap to £31.**, however, I can't see why?

6 hours ago

SLOPPYNewbie

Device & Phone Support

Data Upgrade - Cooling off period.

6 hours ago

Nirav PatelNewbie

Ask a question.

Existing mobile number assigned to someone else while switching to ID using PAC code

7 hours ago

Mo6655335Newbie

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sim swap?

Hi everyone,I ordered a phone on contract via mobiles.co.uk. Unfortunately the phone and SIM could not be delivered. However, mobiles.co.uk have sent a replacement phone and SIM card. How can I get my contract transferred to the new SIM they sent? What information do I need to provide ID?Thank you,

8 hours ago

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