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Categories

Mark WallHelpful  Contributor

asked in Ask a question.

no mobile coverage in Portugal

hi, I am in portugal and I cannot get any mobiel coverage. wi fi in the house ok and my dads phone )also ID) gets mobiel (good 5G) but not me any ideas

Carol LloydNew  Contributor

asked in Roaming & International.

How to set up Switzerland roaming for future date?

I’m going to France for a week, which is included in my EU roaming. But I’m flying in and out of Geneva airport in Switzerland and want to set up being able to make a call to the transfer company there on those 2 days - a week apart. It says it’s £5 per day but gives me no option to choose which dates.. It will only do it for today. That is no good! I can hope to remember to do it on the day I travel out at 3am, but how do I do it for the day I come back? I could book for 10 days but don’t really want to pay £35 for 2 quick phone calls...

StevedevCommunity Member

asked in Your iD Account & App.

how to i update my sim only to 5g?

Hi I have had my sim only for around 10 years. i have a new phone and need my PUK code. I also want to upgrade my sim to 5G, how do i do this please? Steve Devereux

sargonNew  Contributor

posted in Bills, Payments & Charges.

need help with paying my outstanding bill

help is needed

rgtrNew  Contributor

asked in Ask a question.

Problem connecting to pc by usb cable

I have just purchased a Samsung A16. I have enabled developer mode. I have set the USB default configuration to “transferring files”. I have connected a USB cable to my PCMy friends A15 connects fine. So the cable is Ok and the PC has a Samsung driver My A16 dies not seem to trigger windows file manager. What am i doing wrong - or have not done ?

Daniel JohnsonNew  Contributor

asked in Your Phone & SIM.

Not Receiving Text Messages

Hi, moved to iD and ported my number over yesterday. Since then I haven’t been able to receive any text messages, I can send, but not receive. Tried everything that I’ve seen on other threads, but still not luck. Any other suggestions? Thanks in advance!

Paul58New  Contributor

asked in Coverage & Network.

Very poor transmission on Sim. I can hear perfectly every time. They can barely hear me. Fine over Wi-Fi calling.

Hello. Standing at the kitchen window with the phone flat and one arm in the air, is not sustainable, and still barely a signal on the cheese wedge. With “you’re breaking up” the bulk of the conversation. Google Pixel 7A has let me setup wi-fi calling, which when it happens is great. But I don’t know what connection I will get. Do I need a new SIM or a phone with more menu options? It makes the land line feel a luxury when I'm at home, though “evenings and weekends” can cost. Please.

Ash MajeithiaNew  Contributor

asked in Ask a question.

Porting number from 3 to ID Mobile

Hi all, can anyone confirm if I can port my number (using PAC code) from 3 network to ID mobile? I have see some good deals offered by ID Mobile but the 3 guy tells me that I will not be able to port my number as they are on the same network (3)?

Keiran2176Community Member

asked in Plans Changes & Upgrades.

Change my upgrade

xcutiepielibbyxActive Contributor

asked in Plans Changes & Upgrades.

Hello, could one of the team kindly message me about my upgrade please?

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