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Hi, I have several direct debits for ID mobile. I have lost a phone and I request a new SIM card for my mobile number. Please can you send me one asap, thanks, Benjamin James
Hi.am going to usa later in year. I see I can buy a roaming data add with id mobile, which is fine, but am little confused, will this only be for data, or would it cover calls/texts to uk to, o will i be charged,extra for those?
Can't access to my account probably it was my fault to open 2 accounts with same email address now i can't access the other one i would love to update the email but not getting any options for that need help
There has been no signal in my area (Belleek of Fermanagh BT93) since storm Eowyn. The three network status shows that there is an issue that they are fixing. But it has been almost two months and the status never changed. I am paying the monthly fee but getting no service at all!
I have full signal, 5g, and downloaded and app which took 2 minutes and 31 seconds. This seems to be the case if I’m opening an app, opening a web page etc… does anyone have any advice before I throw my beautiful new phone out of the window?
I've been sent an email saying my esim is being prepared for my upgrade ordered last night, but I have had no network at all since around midday. Is this normal? I assumed I'd have to activate the esim in an email or something when my new phone gets here. At present I am stuck trying to work with no mobile....
Hi, I have several direct debits for ID mobile. I have lost a phone and I request a new SIM card for my mobile number: 07428 019874. Please can you send me one asap, thanks, Benjamin James
Subject: Urgent: No Service Issue After Number Transfer Good evening, I have not had any service since joining. I transferred my number and entered the PAC code over the weekend, which should have activated my service by 10 PM on March 18th. The lack of service is affecting my work, so I need this issue resolved as soon as possible. The current and correct mobile number is. ID Mobile number Thank you. Nicola
Hi, A scam program has highlighted scams whereby the scammer ports your mobile number by fraudulently contacting your network provider and using stolen information to get your mobile number ported to a SIM card under their control This can then allow the scammers to receive codes sent over text messages, which many banks still do. How do ID Mobile protect customers from this? Thanks
hasn't worked properly for over six months I am paying over £30 a month and getting no data and very poor service with seemingly zero support. Can I please get some genuine support
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