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Categories

griffmickNew  Contributor

posted in Bills, Payments & Charges.

Not letting me use it

Jakeb91New  Contributor

posted in Ask a question.

Data throttling on unlimited data plan.

So as stated on my previous post I’ve been getting extremely slow internet speeds over the past few days, this has happened once in the past but seemed to be resolved. However, after looking into this a little more deeply it seems that ID Mobile are restricting my data, is this legal? as i subscribed to the contract understanding that within the uk the unlimited data was truly unlimited? I only use my phone to hotspot to my laptop for day to day business work and using streaming services for myself only, so not like i’m doing anything crazy. I started using a VPN on my phone to test out my theory and i am getting drastically improved speeds (still not the best like, but better than 0.5mbps). Has anyone else looked into this ? because i might dig a little deeper. Seems like a lot of users may have been misled when taking out contracts.

Shauna WilsonCommunity Member

asked in Ask a question.

I need to buy a work phone for my new job. If I purchase a new phone and sim/eSim, how can I ensure it won’t use my current number?

Andy1496Community Member

asked in Your Phone & SIM.

Ported number from O2 to iDmobile but it hasn't worked?

I've come across from O2 to iDmobile and requested a PAC code from O2 so I could keep my number. I've received texts from iDmobile to say everything's up and running but I can't make/receive calls or texts except when connected to wifi. I have had 2 very long and ultimately frustrating episodes on the online chat support app today which didn't fix the issue. I've been into a curry's store this evening and they set me up with a physical SIM which has been activated (I was previously on an esim) but it has made no difference. I really need to be contactable currently as I have a close family member who is very ill and I need to be contactable. So far I have reset the network multiple times, restarted the phone each time I reset the network. Had Airplane mode on and off and had the phone turned off for hours at a time. No e of this has made the slightest difference. I've tried my wife's business sim from O2 and this works, so I think the phone works. I'd be grateful if anyone could help m

Samc24Community Member

asked in Delivery & Returns.

my ordered got returned by DPD

Hi all, my new phone got returned by dpd to Carphone warehouse, because they gave me a message an hour before delivery and I was at work and didn’t see the message in time. They driver asked my wife for the pin and she didn’t know it as I hadn’t told her it because I didn’t know when it was being delivered. Now I’m paying for a new phone that I don’t have. I can’t seem to get the agent button on my phone and was wondering if there’s an actual number to call. thanks all.

Dazlee1202Community Member

asked in Ask a question.

Hi seem to have a bill for £95 can't see why I am in Morocco I used my phone when I landed to talk to a taxi. But I then turned off data why is it so much

CrazydiamondActive Contributor

asked in Coverage & Network.

As last comment is locked to replies

It was suggested to order a new sim. I opted for eSim Have done a speed test in the area of my home address , speed test came back with 3.05 mps , ping 84ms, this is in an are that the coverage map ,shows 4g signal good indoors and out doors. The above figure is for indoors. Outdoors at my home address shows 19.15 mps with a 67ms ping Not great

Andy_t_1312Community Member

asked in Getting started with iD.

I've just ordered a iPhone 15 and Samsung s25 they checked my bank account as I had to verify now what happens when do I find out delivery date

Matthew TiD Mobile Employee

published in Articles and competitions.

8 of the coolest things AI is doing.Blog

AI isn’t just about chatbots and self-driving cars, although those things are pretty cool! It’s revolutionizing fields in ways you’d never expect. From decoding lost languages to exploring the deep sea, AI is pushing the boundaries of what’s possible. So here are 8 of the most fascinating AI applications that might surprise you. Plus, we’re giving away an HP Chromebook Plus with a 12-Month Google One AI Premium Plan! Find out how to enter at the end of the article. 1. Decoding ancient languages. AI is helping linguists decipher lost languages by analysing ancient texts. Using algorithms, artificial neural networks predict missing words in ancient Greek manuscripts and Egyptian hieroglyphs. AI can even accelerate the translation of dead languages that have no modern equivalent. One example is China’s Oracle Bone Script, an ancient divination text carved into cattle bones and turtle shells! 2. Making masterpieces. AI can already transform rough sketches into detailed artwork. Tools like

MAK1971New  Contributor

posted in Coverage & Network.

Not receiving text messages

I’m aware there has been an issue with not receiving text messages. This has been a problem for a few days and has not been resolved. My partner is also with ID and is having the same problem. My nephew is with 3 and also having the same problem. No problem with calls or what’s app etc. clearly a problem with the 3 network. Has this been escalated to 3? Any resolution? Thanks

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