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Categories

griffmickNew  Contributor

asked in Ask a question.

How do I UNBAR gambling sites and charge to bill

Nelly221087Community Member

asked in Ask a question.

4g too slow to use Internet?

4g connected all the time but unusable Internet? My Internet seemed fine when I first got the phone, now the past 6 weeks or so it's been a nightmare. Any ideas ?

JW60New  Contributor

posted in Plans Changes & Upgrades.

I was in a conversation with a lady called Shannon from the upgrade team. We got cut off, Shannon if you’re able please contact me re the offer. Thanks

Julie XCommunity Member

asked in Ask a question.

WiFi calling not working

Hi ,I have a message on my screen "WiFi calling not available for SIM 2 (which is new iDmobile sim)"all is activated in settings, for both Sims (SIM 1 is by different provider).I've done all the suggested: rebooted, toggled Airplane mode on off, nothing helps. Is it a faulty SIM? Thanks

Jenna NorthCommunity Member

asked in Ask a question.

Can I pay more of an upfront fee on an upgrade. If so how on the app

zoeepickardNew  Contributor

asked in Your iD Account & App.

cant log on to mt account online or on app

I’m trying to log on to my account online and on the app but it’s just keep saying “sorry your details do not match our records” I’ve tried multiple times but keep getting the same answer so can’t log in at all.

DGGNew  Contributor

asked in Ask a question.

Same service as three??

I joined idmobile as a friend has a phone on the three network and always gets a great signal / service. However today we were both in the same location and he had a great service whereas I couldn't even get a phone signal, let alone internet. Surely as idmobile runs on the three network I should have had the same service as him! Is the idmobile service somehow inferior to a direct three connection?

danseastram2218Community Member

asked in Plans Changes & Upgrades.

no upgrade confirmation

I placed an order for an upgrade to the galaxy 9a on Wednesday 2/4/25. I haven't had any email confirmation or money taken out. The 9a was showing as a preorder item, think it's available from the 11/4/25, could this be the reason? Either way, some help on this would be wonderful. Thanks

ForcryingoutloudActive Contributor

posted in Ask a question.

How do you get to talk to a customer service advisor?

Is it a thing of the past to get to talk to another human being to ask a question? Preferably one who works for the company and understands how to find the answer to complex questions

HutchieCommunity Member

asked in Roaming & International.

Data charges for using whatsapp in france

I want to make a WhatsApp video call from my UK ID mobile to a French mobile while I am roaming in France. We cannot access wifi so obviously I want to avoid excessive data charges. Anyone done this? Any idea of the cost? Advice welcome!

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