Skip to main content

Issues with signal

  • June 4, 2026
  • 1 reply
  • 2 views

I was in Brighton last weekend and had problems finding the WiFi network which another android user had ( im

using Apple) and today whilst in cmetral

london, EC2M 7PY, I couldn’t. Get signal and was in school trip and couldn’t use google

maps Or city mapper.

not good enough. 

1 reply

Gemma M
iD Mobile Employee
Forum|alt.badge.img+11
  • iD Mobile Employee
  • June 5, 2026

Hi ​@Imbas78,

 

We're sorry to hear about the issues you've experienced.

 

We've checked and can see that there is currently an unplanned network outage affecting the EC2M 7PY area, which may explain the loss of signal and data connectivity you experienced while in central London.

 

We completely appreciate how inconvenient this is, especially when you're relying on services such as Google Maps and Citymapper while away from home.

 

At the moment, we're unable to confirm when the issue will be fully resolved, but our network teams are aware and working to restore services as quickly as possible.

 

We apologise for the inconvenience caused and appreciate your patience while the issue is being investigated.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team