Can I buy extra data to use in Spain?my daughter is running out of the 30gb and would be easier but can't see an option to buy more

travelling to USA for holiday and want to know if i can use my free elible data/min

travelling to USA for holiday and want to know if i can use my free elible data/min

I’ve been receiving A LOT of texts about Rest of World plans and charges, but I’ve not travelled further than my home or office in the middle of UK and not requested any roaming plans - can I be sure these are not spam, that I won’t be charged and can I stop getting them please!?

Hi my 15 year old is in Germany as of yesterday 6h July, she had signal up until this afternoon. she has unlimited data. Has iPhone 17. any ideas, her data roaming is on. 

How much data roaming do I have left this month and how do I buy extra if I run out? 

I have no roaming signal in Germany

Hi, Can you confirm ive used 30gb of data in 2days?

I’m travelling around Europe in a campervan and I need to know how much it costs to call Australia. This doesn’t appear to be covered by “roaming “ as I’m not calling to the UK. It also doesn’t appear to be covered by “international dialling “ as I’m not making the call from the UK. can anyone explain the charges to me please?

If I purchase a Canada roaming data pass can I make and receive phone calls to UK as part of the allowance?

I’m travelling around Europe and I’m confused whether I have 30gb of roaming data or if i can use all of my allowance (100gb a month). I’ve seen conflicting answers so would be great if I could clear this up. 

HI, I would like clarification. I have been charged for phoning a number in Madeira (part of Portugal) while in Madeira. As Portugal is  Band 1 country this seem to be against what it says on the web site, i.e. “In Band 1, which includes all our other 46 free Roaming destinations, you can use your remaining contracted allowances to call or text the UK, the same destination you're in, AND all other Band 1 destinations”When querying this their agent has just told me “When you are abroad in a roaming destination such as Portugal, calls made to a local Portuguese number are treated differently. As you are roaming, dialing a local number in the country you are visiting is classed as an international call and is not included within your UK allowance, which is why the charge has been applied.”SO is the web site lying? 

I have a Thai sim (AIS) enabled for WiFi calling so I can call Thailand from anywhere in the world. If I have WiFi using my Thai plan minutes.  is there any reason ID mobile cannot do this, so I can call UK on WiFi calling from abroad, instead I just can use WiFi calling when inside the uk under poor phone signal conditions.  Any comments ??

I’m unable to use data roaming abroad please help

I'm in algeria and I'm trying to login to my accounts but unfortunately I'm not receiving text messages to login can you help me please 

Can you use this on a European cruise?

 I am absolutely furious to have landed in Turkey, switched my phone on, and immediately received a text message telling me I had been charged £45.I have been with ID Mobile for less than a year, and every previous network I've been with has automatically applied a simple daily roaming charge. For example, with Sky Mobile it was just £2 per day to use my existing allowance abroad. At no point did I expect to be hit with a £45 charge the moment I got off the plane.To make matters worse, I received two text messages almost simultaneously – one saying I'd used 80% of my allowance and then, seconds later, another saying I'd reached 100% and had been charged the full £45. I hadn't even had the chance to check my phone properly, let alone knowingly use enough data to justify such a charge.This is completely unacceptable. There should be far clearer warnings before customers incur such significant costs, especially when many other providers automatically offer affordable daily roaming options

Hi  i have just added roaming in Egypt but I dont need it to start until next Tuesday  can’t you cancel it ? 

Last 2 years I’ve holidayed in Europe for 90 days both times and my ID sim has worked throughout, I’ve read about 65 day restriction over 4 month period, I read another user in community asking whether you can switch off phone for a number of days to prolong the 65 day rule, answer by community member was no this won’t work, if this is case I don’t understand why, example I go away for 45 days I go back to uk for a week then go back abroad, I assume in that scenario I then have another 20 days of use remaining and would still be able to use my sim that would bring me to 72 days after my first day abroad, now similar scenario but after 45 days I switch my phone off for 7 days don’t go back to uk but switch it back on 7 days later, what is the difference, does the sim need to pick up a uk signal between or something? That’s the only thing I can think that would be different in the two scenarios?

I purchased a data roaming add on for my son's trip to Switzerland. He hasn't been able to use it. Any ideas what is wrong?

I am abroad and my data roaming isn't working. I have turned on roaming in my account and on my phone. I've taken off the cap on my spend and increased it. I've tried to connect to a network but it is saying forbidden.  How do I enable roaming 

I’ll be traveling to a Band 1 country and therefore have a 30GB allowance to use. But what happens when the 30GB ends? 

I am trying to call a foreign number but get a recorded message saying I do not have access to this number  could you tell me the reason?

My data dosent work abroad but my roaming is on

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