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Roaming comes as standard on all iD Mobile plans, so you can call, text, and browse while abroad. The cost and allowance depend on where you're going. To keep things simple, we’ve divided destinations into three zones:
- Inclusive Roaming: Use your UK monthly allowance (up to 30GB data) in 50 destinations at no extra cost.
- Roam Beyond: Use data in 35 popular destinations (like USA and Australia) by buying an add-on.
- Rest of the World: For everywhere else, standard roaming charges apply.
Watch our quick video guide or scroll down to find details for your destination.
Inclusive Roaming (50 Destinations).
This zone covers most EU and EEA countries. You can use your UK minutes, texts, and data here, but there are a few things to know.
- Get set up
Before you travel, make sure Roaming is switched ON in your phone settings AND the iD Mobile app. If it's off in either place, it won't work.
View step-by-step instructions on how to enable roaming
- Your Data Allowance & 5G
You can use up to 30GB of your data allowance each month while roaming (or your full allowance if your plan is less than 30GB). In Ireland, you can use your full UK data allowance just like at home.
To prevent huge bills, we have a £45 roaming data limit in place globally. Plus, if you have a 5G phone, you can now get 5G speeds in selected destinations!
- Calls and Texts (Band 1 vs. Band 2)
Band 1 Destinations (Most of Europe):
You can use your minutes and texts to call or text the UK, the country you are in, and any other Band 1 destination.
Band 2 Destinations:
In these countries, you can only use your allowance to call or text the UK or the country you are in. Band 2 countries are:
- Azerbaijan
- Belarus
- Kazakhstan
- Macedonia
Calls to other countries will be charged at international rates.
- What if I go over my allowance?
If you use up your monthly allowance (or hit the 30GB roaming limit), standard UK out-of-plan charges apply:
| Roaming | Pay Monthly | Pay As You Go |
|---|---|---|
| Calls to UK* | £0.40 | £0.40 |
| Calls to Inclusive Roaming destinations* | £0.40 | £0.40 |
| Calls received* | £0.00 | £0.00 |
| Texts to Inclusive Roaming destinations** | £0.14 | £0.14 |
| Texts to UK** | £0.14 | £0.14 |
| Picture Message (MMS) sent** | £0.55 | £0.05 |
| Internet and Data (Per MB)*** | £0.10 | £0.10 |
* Price per minute.
** MMS charges vary. Check Terms & Conditions.
*** Data is charged in 1KB increments.
Roam Beyond (35 Destinations).
This zone covers 35 popular worldwide destinations. Your standard UK allowance doesn't work here, but we've got you covered with Roam Beyond add-ons.
- Check your destination
Roam Beyond works in:
- Albania
- Argentina
- Australia
- Bangladesh
- Bosnia & Herzegovina
- Canada
- China (including Macau)
- Colombia
- Costa Rica
- Egypt
- Ghana
- Hong Kong
- India
- Indonesia
- Japan
- Jordan
- Malaysia
- Mexico
- Moldova
- Montenegro
- Morocco
- New Zealand
- Nigeria
- Pakistan
- Qatar
- Serbia
- Singapore
- South Africa
- Sri Lanka
- Switzerland
- Thailand
- Tunisia
- Turkey
- United States (USA)
- Vietnam
- Choose your add-on
We offer three simple add-ons to suit your trip length.
- 2GB for £5 (1 day)
- 10GB for £20 (5 days)
- 20GB for £35 (10 days)
- How to buy
It’s best to buy your add-on before you travel so you're ready to go when you land.
- Open the iD Mobile app (or log in to my.idmobile.co.uk).
- Tap UK & Roam Beyond add-ons.
- Select Roam Beyond and find your destination.
- Confirm your purchase. The cost is added to your next bill.
- Get set up
Make sure Roaming is switched ON in your phone settings AND your iD Mobile account.
View step-by-step instructions on how to enable roaming
Please note: These add-ons start immediately, so it's best to buy them just before you travel or once you arrive using Wi-Fi. They aren't included in your Bill Cap, so even if your cap is set to £0, you can still purchase an add-on. Once bought, they can't be cancelled and will expire automatically after their duration. Just be careful—if you use data without an add-on, standard roaming rates will apply.
Rest of World.
If your destination isn't in our Inclusive or Roam Beyond zones, you are travelling in the ‘Rest of the World’ zone.
Please note: You can't use your UK allowance or add-ons here. You'll be charged extra for every minute, text, and MB of data. Costs can add up quickly.
- Check the costs
Before you go, check the roaming rates for your specific destination.
- Countries with no coverage
In some countries (like Bhutan or Zimbabwe), we don't have a roaming agreement. Your SIM won't connect to a network, so you won't be able to make calls or use data at all.
- Avoid bill shock
To avoid an unexpected bill when you return home, we strongly recommend setting a Bill Cap to limit any overspend. Try to stick to hotel or cafe Wi-Fi wherever possible, and keep Data Roaming switched off in your settings unless you really need it.
Read our top tips for reducing roaming charges
Roaming at Sea or In-Flight.
Cruise ships, ferries, and planes often use satellite networks. These are not included in your plan, even if you are travelling between two Inclusive Roaming countries.
Connecting to these networks is extremely expensive (often around £6 per minute). We strongly recommend keeping your phone in Flight Mode while at sea or in the air.
I’m abroad and roaming is not working. What should I do?
If you’ve arrived abroad and can't get a signal or use your data, don’t panic. We have a troubleshooting guide to get you connected:
