Roaming is a feature that comes as standard on all iD Mobile Pay Monthly Phone and SIM Only Deals, allowing you to use your minutes, text and data across the world. So you can browse, chat, text and stream just like you would at home.
Subject to your allowance and our Fair usage and open data policies.
How does Roaming work?
Tap ‘Learn More’ and follow the steps depending on the destination you’re visiting:
I’m traveling to one of your 50 free Roaming destinations:
- Turn on Roaming.
Don’t forget to enable Roaming both on your phone and in the iD Mobile app, or simply head to My Account Online to make sure it’s all set up before you travel. Not sure how? Check out the article below:
- Set off on your travels.
You can use your minutes, texts and data, up to 30GB, while roaming abroad (subject to your allowance and our Fair Usage and Open Data policies).
I’m traveling to one of your 10 Roam Beyond destinations:
- Purchase a Roam Beyond add-on:
It’s best to buy your Add-on before you travel, while you’re still in the UK, to avoid any out-of-plan charges once you’re abroad.
- Turn on Roaming.
Don’t forget to enable Roaming both on your phone and in the iD Mobile app, or simply head to My Account Online to make sure it’s all set up before you travel. Not sure how? Check out the article below:
- Set off on your travels.
Use your Data while roaming abroad (subject to your allowance and our Fair Usage and Open Data policies).
I’m traveling elsewhere:
- Turn on Roaming.
Don’t forget to enable Roaming both on your phone and in the iD Mobile app, or simply head to My Account Online to make sure it’s all set up before you travel. Not sure how? Check out the article below:
- Set off on your travels.
You’ll be charged extra each time you call, text or use your data (subject to your allowance and our Fair Usage and Open Data policies). Check the article below for a full list of the countries included:
I'm abroad and Roaming is not working. What should I do?
If you’re abroad and your Roaming isn’t working, don’t worry – we’ve got you covered. Check out the article below for everything you need to know: