Your Phone & SIM.

I need a new QR code for my new phone 

Don’t know when phone is arriving 

Hi, I accidentally deleted my Esim. I tried to request a new Esim through the app but it requires a phone number. My current phone number is no longer working since my previous carrier has been cancelled and this number has been transferred over to ID mobile. Can you please help me?

Hello

ID Mobile Backend "Stuck" Profile GlitchWhen an iD Mobile eSIM activation fails on the first attempt, their automated system frequently fails to fully wipe the broken profile. It leaves a "ghost" profile pending in the background, causing subsequent QR codes to fail instantly. (this happened to me for well over a week with no resolution)The fix is straightforward, the “technical team” need to…completely delete the active eSIM profile from your line reset the eSIM on the network backend reissue a totally fresh QR codeHere is a similar thread discussing this very issue…In addition, if your esim partially works, for example whilst your connected to wifi, but the

I am posting here again because my service is still completely dead on my eSIM-only iPhone Air, even after following the advice given to me by a staff member on my previous post.To recap: this entire issue started when I tried to move my number over to my old iPhone 13. I deleted the active eSIM from my iPhone Air and requested a new QR code for the iPhone 13. That new code didn't work, and ever since then, I haven't been able to activate any new eSIMs on either phone.In my previous post, a forum staff member told me that my profile was likely stuck in the background. They instructed me to contact Live Chat to get my current eSIM profile removed, get the network reset, and have a fresh eSIM reissued.I went to Live Chat and they did exactly what was asked. They confirmed that the backend was completely cleared and refreshed, and then they sent me a sixth eSIM. Unfortunately, it still did not work.I cannot keep going around in circles trying the same things

I want to cancel my contact and requesting a pac code ???

I keep getting calls from people saying they are returning my call. The issue is I have not been calling them. It seems my number is showing up on their caller ID. But its not me, calling. Searching on the internet it seems it is called spoofing,  I have tried reporting it to action fraud, but online there seems to be no way to report it after trying a number of options. So I have given up with that route. The other option is to contact your provider.  I can use my phone and receive calls as normal. It just seems somehow someone is masking their number on caller ID by using my number. What can I do?

I have iPhone 13 and 16 with sim’s installed. WiFi calls are set up but when it is used people we call often says the line is breaking up. I have read this could be due to a network setting. Can I have some help?

Hello. Accident deleted my e sim and can’t use my phone can I get another one please 

Hello, my name is Xia Chen,my id number is {REMOVED},seems when I came back from china, this number has been blocked,could you help me to solve this out please?

My mobile phone is not working and I want to install esim to my other phone. They are sending text to my mobile which is not working. Unable to receive text and unable to find any contact details of the customer service. They have this AI on training, wasting my time. Shockingly disgusting service 

I recently ported my EE number to ID Mobile. Everything went well and everything seems to be working but when I look at “My Number” in the settings it still shows the number that came with the eSIM before I ported. I’m a bit worried that this could cause problems in the future. Can anyone help?

Good evening I’ve currently bought a iPhone 15 around a month ago, however last night the phone it’s self has decided to turn off due to low battery and hasn’t come back on . They’res been no damage to the phone. who would I speak to to get this sorted? Thanks 

Why have I got travel 1 and travel 2 and why are my texts classified as travel 1 but fail to send

Why does SMS authentication/ one time passcodes not work I check several times on different apps and my verification messages never send I’m so frustrated right now and have missed crucial oppurtunitys

I’d like to change my number. Please share more information on how to do so

Need a new e sim but dont have old phone

Please could you send me a replacement SIM card for { REMOVED } plz 

So I did an order for a sim only plan from ID Mobile and during the order, I put my EE number in to switch. I confirmed the date and continued with the order. The order went through and I received a message on screen that I would receive confirmation within 24-48hrs. That came through the following day by email. That same day EE’s retention team got in touch to find out why I was leaving and I told them it was price related. They said thanks and the call ended. I then waited until my switch day but it didn't happen. I contact ID Mobile chat who tell me I didn't submit a request. They also say that I should have submitted a request through live chat to check that my order went through. Apparently this would be a message I would've seen on screen at the end of the order. Absolutely I did not receive that message.It's obvious that a switch request was submitted during my order as otherwise EE would not have known to contact me. I never informed them that I was leaving with the o

Hi folks was just wondering is everyone’s data on I really bad or is it just me, I got a contract the phone battery is shocking the data is terrible anyone know which way I can send it to get checked as I collected it at curry’s honestly think there’s something wrong with the phone constantly having to charge it and it’s not even half a year old 

My phone’s Wi-Fi calling is enabled but it doesn’t seem to be working. I can’t make any calls while connected to Wi-Fi even though there’s a signal.I have any eSIM that operates on an iPhone 16 Pro Max running iOS 26.4 

Yesterday i bought a second plan as an esim.After I scanned the QR code, the phone very briefly flashed an Error message. Something like “Esim not installed”. (i am not sure of exact wording). E sim is not on phone.If i try the qr code again: I am informed that it has already been used.if i type the manual code: I am informed that it has already been used.If try to get a new esim QR code via the web/app i need to link my new plan.to link plan i need to give number. this number is then sent confirmation code via sms.I cannot confirm because i do not have esim installed!How do i get a new Esim qr code when first attempted install has failed?  

The phone has not been received yet. Phone was upgraded last Friday, supposed to receive today. But haven’t got any message from DPD

Hi there,I have a voicemail message from the 1st of May that seems to be quite long, and is a spam call with hold music.I'm unable to listen to other messages before listening to the full length of this other one, and I can't use the number pad to delete it before the message completes.Is it possible to removal this voice message?