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So My number should have transferred a couple of days ago. The agent sorted this out for me, prior to receiving my phone. I think something has been actioned as when I request a new PAC code O2 tells me there is a problem and cannot provide one. My old number is still active.Sadly customer service is saturated and the AI is of no use. Is there anything I can try (other than restarts) until I turn to CS? It’s frustrating that I need two phones for text mssgs!
I have a SIM card in my car that has been working for at least a year. However, about 3 months ago the data stopped working. If I move the SIM to a phone then everything is working. Moving it back to the car and I get no internet connectivity. The car company (Land Rover) manual says to check with mobile provider as some devices are blocked from service. How do I find out if the SIM is enabled for cars as a device?
I am not a happy customer. As I cannot get any help to let me set up my Voicemail account.please help me
Acc to sms, my number was supposed to switch today. Nothing has happened. Where can I get help?
I am tempted by a refurbished phone, as I’m not bothered about having the latest tech. BUT I’m a heavy user of my mobile phone as I basically use it as a computer for several hours a day when out and about. What tends to happen is the battery gives out before the phone does. So I really need to know whether “refurbished” actually means “has had a new battery”, because that’s a deal-breaker for me...
My PAC hasn’t worked properly and my SMS messages are not going through. It keeps bouncing back saying failed delivery and the number on the settings is not my number which I asked to be transferred over to. Everything else works fine though thanks
Hi I recently went to currys and got a phone on contract for a Christmas present when my son opened I then realised that I had left without a sim card but I had a number allocated to me I now need to activate a new sim card how do I do that?
I have switched from EE to iD mobile and my switch date was for today (December 30th 2024). I have received a text from iD saying my number has ported at 12:13pm. While I can make calls and send texts through my iD SIM, I can’t receive calls or texts - they go through to my old EE simSIMiD chat support told me that it seems that it has all gone through on their end, and to contact EE to see if they have cancelled the SIM. When I contacted EE, they said the transfer is complete but said to wait till 12am tonight. If it hasn’t transferred by tomorrow morning, contact iD.I plan to update this thread with any resolutions, as I found others haven’t.
HiI switched to ID last week when I bought a new phone.Lyca disconnected my number today.ID didn't transferred my number to ID yetI working with my old number and I need my number to be activated with ASAP
Hello im contacting you on behalf of [REDACTED]Transaction id [REDACTED]Old number: [REDACTED]Id number: [REDACTED]Pac code: [REDACTED]Please can you pack the old number acrossThanks
My pac code has expired and I’ve been disconnected I need a new pac code to transfer my number to another provider
I can't get into my phone I have forgotten my password it won't let me in to change it so I can't use my phone
Hi I've recently taken out a new contract (ID) my old contract ends in February (1pmobile) can I still get a pac code in February and change the number on my new contract phone to my old phones number?
Ported my number back in November and FaceTime and iMessage hasn’t worked from the start. I have gone through different threads signed out and signed into my Apple ID removed the number and added the number again etc but still no iMessage or FaceTime. this exact same thing happened the last time I joined ID 3-4 years ago and was told something wasn’t ’enabled in my account’ and was sorted overnight. really quite irritating that this doesn’t just work immediately I purchased the contract with the new iPhone meaning I would always expect IMessage and FaceTime to be used.
I changed handset. Sim didn't work so got replacement for new handset. Got text saying its activated but it isn't connected to the I'd network. Can't text or make calls. This is nuts. Can't simy put sim in another phone! Moving to I'd to save a few pounds isn't worth the pain when you need assistance. Please help. Can't see live chat button for days now. It's not my phone settings!
new number, but i changed it via PAC to my old number - but my phone is still sending as the "new" number and its taking about 1 min per message.
Hi, I’ve bought an additional SIM for my car. I already have an account on an existing SIM for my phone. I’m now paying a separate monthly subscription for the addional SIM. Do I need to activate it?Another question: How do I set an additional ‘subscription’ on my existing id account (I think that’s the jargon) for the additional SIM? The registration login page where I try to add it says it is sending a code to the new number, but I havent set it up in the car yet. Do I need to set it up in the car first?Thanks
