I have a Google Pixel 9A with ID Mobile and I am not due an upgrade. If I were to buy an iPhone from another seller, can I take the SIM card out of my Google Pixel, put it in the iPhone and carry on with ID Mobile? Thanks for any answers.

Frustrated! Swapped to ID. New sim activated Tuesday and still no service! 

I got my new SIM it says I should be able to use my PAC code and choose a date to switch but there are such options in the app or the website. How do I keep my old number

I’m on about leaving I’d as I got a SIM card because the other one wasn’t working and now I seem to be having the same problem but I have to turn my phone on and off because I have no signal what so ever so something needs to be done or I’m leaving and going with someone else 

As of this morning (18 March), my Pixel 9a appeared dead. I eventually got some response by plugging it into a charger (it usually sits in a cradle overnight), and using ‘power+vol up’ to reboot it. But the battery display was at zero. Then it rebooted. This cycle continues.What are my options?Thanks, AB

My new phone was expected yesterday but it was not delivered... No card was posted by DPD I've tried tracking it on DPD app but it says now it's being returned to curry's... I'm currently paying for my upgrade phone and new plan... What Next? 

The problems with this provider keep getting worse. The latest one is that I can’t even send messages to my boss now and those are work texts so they are important. How can I fix the issue? I tried several times and did not have this problem except briefly when I switched to my old number. 

I wanted to get a new SIM-only contract from ID Mobile. I was told I would need a new SIM to activate the new contract. I downloaded an E-SIM and activated it, but it has a different telephone number. I must keep my old number. What can I do?

I need help 

I’ve lost my SIM card while abroad. How do I apply for eSIM please 

Hello, I recently received my new ID sim. I wanted to keep my old number from GiffGaff however every time I go onto the app or use the weblink the app either crashes and goes back to my phones menus or the calendar date to select what date o want the switch from is unelectable. Please, please can someone help me. I have the PAC code and a to action code etc. I have even tried it on incognito on the browser and that doesn’t work.

Hi I lost my sim card I got new 1 from currys I want to transfer my old number 

Hi, I’ve been having a nightmare trying to find out how to talk to ID, does anyone know the number or email? Or any advice?I currently have a sim only plan with ID, and chose to get a new phone and sim contract with them to replace it - upgrade deals weren’t great, so I went through their normal options. I now need to transfer my number to the new sim, but I can’t as a pac code only works when switching network. Once this is done I can finally cancel the sim only contract. I haven’t used the new sim at all and have been paying for both plans 😩 (A separate issue I have with the sim only plan is that 80% of the time it won’t let me make outgoing calls or texts despite both those things being unlimited)  Thank you 

My mobile hotspot don't work it's working yesterday today don't work I have 194gb data. I switch off and on my mobile phone. Please help me. thanks 

HiTried to talk to the online chat earlier but took 30 mins of exchanging messages and made no progress (other than being asked if I had put the sim in the phone !).Moved to ID Mobile and had old number ported over.  This happenend on Tuesday but it hasnt worked properly.  My phone registers as my old number and I can dial out and send text messages etc but no-one can call me or send me anything.  If you try and call my number it says ‘number not recognised’ or ‘not in service’.Anyone had this and got any idea what to do ?  Phone is a Pixel 7, have done what ID Mobile online chat have said (check number in personal info, check SIM card has been put into phone).Will try them again tomorrow - at the moment paying for a service that doesnt work. Thanks

Hi I recently got a new phone and yesterday I decided to transfer my eSIM to the new device. I initiated the eSIM transfer around 5 am, but I did not get any signal. No service / Emergency calls only.I waited about 15 minutes and then requested another replacement eSIM, but I had exactly the same issue. There was still no signal. I tried all the usual troubleshooting steps on the website or those provided by the chat bot including resetting network settings, but nothing worked. At that time there was no customer support available, so I had to wait until later in the day to raise a ticket. When I finally contacted support, I was told there is a technical issue and that it needs to be escalated to the technical team. I was also told it may take 24 to 48 hours for a response. I find it completely unacceptable in this day and age to be left without a functioning SIM and no data for up to 48 hours. This is my main phone line

Please can you tell me if my new sim card is active and has my old number been transferred?  ?

How do you get access to voicemail? ((Tried "1" and "123", but nothing). i keep getting the message that i need to activate by calling from my phone... well i am calling from my phone!!!!

I have an issue with my new iD Mobile SIM card. I have a strong mobile signal and can make/receive calls, send/receive text messages and can access the Internet (using the iD Mobile SIM card) on my Nokia 2660 Flip, but ‘No service’ continues to appear on the handset screen for some reason. All of my previous SIM cards (Sky/Tesco Mobile) worked fine on the phone. Can anyone help?

Hello,I just switched today my mobile to id mobile and no body can calm me. I can call without any problem, but people can’t call me back. My phone it is IPhone 15 pro max. thank you 

I ordered a new device on Thursday the 5th of March. On Friday the 6th of March, I received an email from DPD stating that my parcel would be delivered between 15:35 - 16:35. I messaged my mother to ask her if she would be home at that time as I was working, and she sat waiting until 18:00 for a delivery that never came.  I received no notice from DPD about the failed delivery attempt, I had to use the tracking feature on their website to see that the driver had reported that the recipient didn't know the PIN for the delivery. A blatant lie considering that they never showed up and even if they had, my mother was given the PIN by myself.  I submitted a complaint to DPD only to be told that I used the wrong email address. Not sure what they meant by that as the email account that I used was the one that they sent me the delivery time slot to, and I used their online complaints procedure to submit it.  I've received subsequent deliverie

I keep getting calls from people saying they are returning my call. The issue is I have not been calling them. It seems my number is showing up on their caller ID. But its not me, calling. Searching on the internet it seems it is called spoofing,  I have tried reporting it to action fraud, but online there seems to be no way to report it after trying a number of options. So I have given up with that route. The other option is to contact your provider.  I can use my phone and receive calls as normal. It just seems somehow someone is masking their number on caller ID by using my number. What can I do?

Hi, my sim will not connect to the network on my phone. Cant use anything not sure why. I have removed and reinserted it and restarted the phone but still no good 

Dear sir madam I didn't receive my sim card ihave one week still didn't come Million thanks 

Hi, My QR code doesn’t work. I tried the manual set up and that didn’t work either. It says don’t ask for another QR code and to contat iD immediately but the only way to contact anyone is through this forum so I’m not sure how to proceed.