Your Phone & SIM.

Hi i have upgraded my plan and i dont know how to activate my new esim

Hi I have ID phone number and I would like to purchase. 26 Ultra  with a new sim from ID which I am getting a better deal.  My question was can I transfer this number to my number and cancel this  Thanks 

Hello. I’m with ID for 1 week now. I’m abroad ATM. I tried to listen to my voicemail message but I keep getting a message  saying that I need to set up a PIN for a mobile which I have done this morning. Any suggestions how to solve this problem? Thank you! 

Hello. I’m with ID for 1 week now. I’m abroad ATM. I tried to listen to my voicemail message but I keep getting a message  saying that I need to set up a PIN for a mobile which I have done this morning. Any suggestions how to solve this problem? Thank you! 

Hello, my number { REMOVED } does not show when I call or text people iMessage it is showing the number you gave me before. I swapped it over on PAC when I moved to you and I get messages and calls from other people. It just shows a different number when I message them!

I am new to ID and what to keep my old number

Hey guys...I had to return my first mobile as it was faulty on the phone I had ported over my old number..I got a new phone thru ID but now they will not port over the number as they don't accept PAC codes from Id to Id...is there any way to do this...thanks Jez

Please could you send me a replacement SIM card for { REMOVED } plz 

I want to keep my old number i want to change my mobile number to { REMOVED } to { REMOVED } 

can i order a replacement physical sim card to { REMOVED }

can i order a replacement physical sim card to { REMOVED }

Hi, My phone is saying that I have no SIM despite having an esim for the last 6 months. Is there something that can done to reactivate my eSIM so I can make calls etc or do I need to order a new eSIM?

I received my Samsung galaxy a57 5g and upon trying to claim the free ear buds Samsung are asking for loads of diffrent things that I’ve not had from Id mobile ie a receipt so where do I get that from ?

Hi I have just joined ID mobile and want to move move old number over.I have a PAC code from my old provider.Chatbot says I need to select “Switch to iD” on your Plan screen.I just can’t find itPlease can you help

I can’t gain access to my ID mobile because it doesn’t send the text messages to my account. I can’t send text messages. I also can’t find the chat option  on here to contact customer services. How do I cancel or leave ? 

My phone is slow and doesn’t work 

Hi,My phone can’t receive texts with the ID sim card and I am trying to get my PAC code. When I text the number 65075 nothing happens. The ID app doesn’t work on my phone. How can I get my PAC code?

Hi. People are advising me that my phone seems to take a while to connect to a call, ie it takes a while for them to hear me. I spoke to Apple who said I may need a new sim 

Subject: Request for Remedy – Faulty iPhone 14 Plus CameraDear [iD Mobile Customer Service],I am writing to formally raise an issue with my iPhone 14 Plus, which I purchased from iD Mobile. The device has developed a fault with the rear camera: while the camera initially shows what I am attempting to photograph, the display then freezes. Notably, the camera functions correctly when using third-party apps such as Snapchat and Instagram, indicating that this is not a hardware issue.I have already visited Apple regarding this issue, and they confirmed that it is a software fault, not caused by accidental damage or misuse. Despite this, the fault persists and prevents the device from functioning as intended in its native Camera app.Under the Consumer Rights Act 2015, goods supplied must be of satisfactory quality, fit for purpose, and as described. As my iPhone has developed a fault not caused by misuse, it does not meet these statutory requirements.Given t

Hiya,I have a green line down my phone screen, this randomly appeared, I'd say iv had my phone over a year. Would I still be in warranty to have this repaired?

HiAmazon have a huge selection of SIMs for pennies. Can one of these be successfully used for temporary number porting when switching from ID Mobile to ID Mobile...Without having to top them up first?

My daughter has an iPhone 17 pro through yourselves for her contract, however the phones battery went completely down and now it won’t charge back up?

Help to text from app or PC - without phone - Samsung A35, I need to see a text that comes to the sim which is in a router.

Please could you send me a replacement SIM card for { REMOVED } plz 

Hi my phone screen is flickering during use. No particular time, could be watching movies, on apps or just texting. What can I do please?Pixel 10 pro XL.