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Coverage & Network

Everything you need to know about your iD Mobile coverage. Check your signal strength and see if your home postcode is covered.

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Nikhil P
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Nikhil P
started this topic

Wi-Fi Calling & 4G Calling

What is Wi-Fi Calling (VoWIFI)?Wi-Fi Calling is a great iD feature on selected handsets. It lets you use the power of Wi-Fi to make better c...
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1083 Topics

Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Coverage & Network

Wi-Fi Calling & 4G CallingF.A.Q.

What is Wi-Fi Calling (VoWIFI)?Wi-Fi Calling is a great iD feature on selected handsets. It lets you use the power of Wi-Fi to make better calls, and smash through indoor blackspots.Indoor blackspots can stop you getting connected, but with Wi-Fi Calling, that's not a problem. It gives you clearer calls, in more places than ever before. Oh, and you can also use it to send texts. Here’s how to get it…How do I get Wi-Fi Calling?1. Check that your phone is compatible.Here’s the important bit. Is your phone compatible? Well, if you’ve got one of these, you’re in luck:Apple Phones:iPhone SE iPhone SE (2020) iPhone 5s iPhone 6 iPhone 6 Plus iPhone 6s iPhone 6s Plus iPhone 7 iPhone 7 Plus iPhone 8 iPhone 8 Plus iPhone X iPhone XR iPhone XS iPhone XS Max iPhone 11 iPhone 11 Pro iPhone 11 Pro Max iPhone 12 iPhone 12 Pro iPhone 12 Pro Max iPhone 12 Mini iPhone 13 iPhone 13 Mini iPhone 13 Pro iPhone 13 Pro Max iPhone SE (2022) Android Phones: Alcatel:Alcatel 1X (2019) Alcatel 1S Alcatel 1S 2021

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Emil
iD Mobile Employee
1 month ago
J
Newbie
Jonty SoperNewbie
asked in Coverage & Network

Voicemail notification alert

Afternoon all.Does the iD mobile network issue voicemail alert notifications when a message is left?I ported over to iD from EE a good few months ago and it only recently became apparent that when I receive a voicemail my phone (Android) doesn’t notify me.  A follow-up chat session today saw an agent tell me iD do not have this alert service.  Is this true?SMS text alerts work fine if I enable this.  It’s not a problem per se, just a bit odd and unexpected.  A chat session yesterday saw an agent create a ticket for me to have the porting-in checked, and swiftly closed as the port work was deemed all good.  I had a ticket raised after reading another forum post with the same problem, where someone from iD had suggested it.Just curious.  I don’t get many calls so not many messages, so it’s not a problem as such.Jonty.

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J
Newbie
4 days ago
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