Need to get a replacement esim

Hello all,    My name is Stefan, I am with Id since January this year with a lenght contract over 2 years!I’m a driver a travel a lot in the north of England, and the signal of this network drive me crazy! It became so frustrating to see on your phone display 5G with 3 or 4 lines of signal but no internet conection in the city centre of Leeds. You drive on motorway M1 and every 6 miles the internet connection drop! Castleford, Pontefract, Normanton, Boroughbridge(here is bad), Thirsk, Northallerton, Wheterby, York, A64 at Tadcaster Whitby area, Scarborough and so many other! Is a nightmare!What can we do regarding this?Thanks and kind regards

I do not seem to be able to call numbers which may have a switchboard? 

Strange that I’ve just done a data check for my area, says have 4G, but very rarely can I use my phone when away from my Wi-Fi connection, eg garde, in town etc. yes receive messages, but no chance of internet search etc.

Hello, I have recently ported to iD from 3. My port was supposed to happen last Wednesday (10th June) which it did but something has gone wrong with the port and I have been left a phone that only half works. I have been in touch with the online chat multiple times and have so far gone through 2 eSIMs and 1 physical SIM to try and solve the issue but nothing has worked.  I now appear to be running a dual sim off the same phone number - I have 2 lines - a primary and secondary. The secondary is being used for mobile data and the primary for voice calls. However nobody can phone as the line appears dead to them. I can text via iMessage using my email address but thats about it.Online chat yesterday evening did say my issue was being forwarded to the technical team but I am a bit sceptical because as previously mentioned we are going round in circles trying new SIMs and constant network resets - none of which solves the issue. I would really appreciate some help here as nobody can get in

Hello. Has anyone seen an impact within wales? Preferably Bridgend 

Crap networkDone all the phone checks . SAMSUNG S24 MANUAL SIMOnly have and ever had 1 bar phone signal affects people calling me from land lines and missed call messagesID mobile coverage says i have excellent 4G signal can see anyway to report this

De registered every few minutes 

I've Samsung 21 fe. I'm having trouble with registering to network. It keeps on dropping out every few minutes. 

Will it work now?I guess it surely must be coming soon?

i got my uograded phone, i set it up, mobile data will not work and i need it now for work

i got my uograded phone, i set it up, mobile data will not work and i need it now for work

HiIve seen that 3g or 4G network are avaible. But I cant see how to switch to those ones from my ID mobile app and thats clearly what I want to do...Can you help me woth that please?Im aware 5G is faster. But Id rather 4G or 3G. So I need the guidance to make that switch pleaseI look forward to speaking with you.I emailed socialqueries@idmobile.co.uk.30 and received a it doesnt exist message… Looking forward hearing from you,Alejandra

My SIM has activated today after switching over from Vodafone. So far I've not really had any signal anywhere, none at home, none at work and only briefly commuting between the 2. My understanding was that ID Mobile used the 3 network, which is now Vodafone - Three and so expected my signal to be the same as I had. Being a self employed  tradesman I rely heavily on my phone. Have a missed something in assuming Vodafone three would only benefit the signal?Is there a cooling off period in which I could potentially move back to Vodafone if need be?  Thanks for any reply and advice

Hi, every few days, I find my phone unable to receive phone calls and sometimes even make them.it is usually solved by turning the phone off and on again but it is super annoying as it happens so often 

My Internet connection is poor

For the past 24 hours once I leave my home (WiFi) I have no signal or data. Yet I have checked my plan and it confirms unlimited data. As well as checking the network coverage, which confirms 4G signal in and outside my house. I would like to know what is going on. 

My phone keeps saying not connected to a network 

When I make a phone call the mobile data reception disappears. I then have to end the call and turn off and on primary data. Once I have done that the call works. Please can you help me as it wastes a lot of time sequentially.thank you

Hey all, Just wondering if anyone knows when iD will be getting IPv6? I’m considering switching to iD but I often have issues surrounding CGNAT, which I get around by using IPv6. I’ve got an iD SIM at the moment for testing which does not support IPv6 Many thanks!

I do not seem to be able to call numbers which may have a switchboard? 

My signal is terrible, since switching from O2 

I went to Ireland about 6 months ago - since then when I use ‘respond with text’ it automatically inputs an Irish dialling code in front of it! I have tried changing my country and changing it back, I have reset my phone but still happens which makes me think it’s sim related! any ideas how to fix?  

Have tried all the recommended things, wifi calling/reset network stuff etc. I was on three network before and had no issues, so strange the service is really poor compared to before. In phone calls the receiver sometimes struggles to hear what is being said

Hi all!I just joined iD Mobile with a brand new Samsung A34 5G 256GB/8GB phone on their unlimited everything package; it was an amazing deal, and so far, I am very impressed with both the mobile and iD support.I have started this conversation because, having trawled the Internet, the most relevant question/answer I found was on this very forum about a year ago; however, the 'solution' was a workaround as opposed to a proper fix, and, as an engineer, I like to find the best possible solution to a problem.WiFi calling, together with a solid WiFi signal linking you to a high bandwidth Internet connection, should be the most brilliant solution to a poor cellular signal at home or work, but unless you can keep it locked on when needed, chocolate teapots and fireguards come to mind 😉.For those not familiar, by default, when you activate WiFi calling, it is in 'prefer cellular' as opposed to 'prefer WiFi' mode. What does that mean? Well, prefer cellular means that if there is even the tinies