loss of signal when outside my house

1 reply
24 views

For the past 24 hours once I leave my home (WiFi) I have no signal or data. Yet I have checked my plan and it confirms unlimited data. As well as checking the network coverage, which confirms 4G signal in and outside my house. I would like to know what is going on.

Gemma M

iD Mobile Employee

Hi @LRPG,

I am so sorry to hear that you were having trouble with your coverage. Please let me know if you still require any further assistance regarding this matter.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.