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Question

loss of signal when outside my house

  • June 3, 2026
  • 1 reply
  • 9 views
L
Community Member
  • LRPG
  • Community Member

For the past 24 hours once I leave my home (WiFi) I have no signal or data. Yet I have checked my plan and it confirms unlimited data. As well as checking the network coverage, which confirms 4G signal in and outside my house. I would like to know what is going on. 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 23, 2026

    Hi ​@LRPG,

     

    I am so sorry to hear that you were having trouble with your coverage. Please let me know if you still require any further assistance regarding this matter.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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