Hi - I need to replace one of the three numbers I have on my ID Mobile account. I understand there will be a charge of £25 but can you send me a PM or link for me to complete so I can advise of which number needs changing please?

I’m trying to upgrade my mobile sim but it’s not letting me how do I go about doing this 

I want to upgrade to sim deal

I just got the sim about a month ago, and I am genuinely tired of their third class service. My unlimited data plan was about to end on 23rd November, so I topped up the balance required for the next purchase on 21st. Today I don’t have any data and when I checked my balance it showed 0.82. Basically, they don’t have any system to automatically renew the plan, on top of that they just stole the money from my account without showing any transaction. For the one hour, I talked to 2 agent describing the whole thing and got an sms that its gonna take 7 days to resolve the matter. Then, the agent said I need to wait 24 hours to get my money back and then they couldn’t help me with the plan renewal system or anything. I am completely out of patience, I borrowed my roommates wifi and standing beside his door to talk to their customer service. After this whole thing, they finally added the plan which I requested them to do at the very first. How’s it possible to do this every month? I went to

How do I get a pdf copy of the invoice from my latest upgrade? I'm trying to claim the free earbuds. I've only received email confirmation, no attached invoice and no invoice in the package the phone was delivered in.

How do you get to speak to anyone in customer services to look at different upgrade options. When you look at the ones offered they include a very expensive amount for phone upfront, whereas if I was a new customer coming into ID that figure is a lot less. I’ve tried the chatbot and got nowhere. Just want to speak to someone 

So  have 2 contracts with ID mobile but I can only view 1plan . I want to  change the one that,I can't to a sim only contract.  I have tried tge ID mobile chat but have got anywhere.  Is there a human I can speak to please? I'm  getting rather frustrated.  

I’m not happy with my iPhone 17 that I’ve got Ona. Contract with you the camera quality is awful and the phone in general is not worth the money I’d like to return it 

I’ve received emails saying I can upgrade and my plan has come to an end. However, when u go onto the app it says I can’t upgrade?

Hi I’ve been with ID mobile since I got my first phone contract years ago. I’d like to stay with ID and keep my number but change my plan as my contract is up and you’re still charging me £38 plus when I have paid off my phone. I would like a sim only contract but also to change names on the plan. I have been covering the billing costs under my email and name for years but my account is still linked to my mums name etc since she set the account up when I was younger. I would like a new plan under my own name, potentially even another account how would I go about doing this 

stuck on taking 1p, no way to proceed ???????

I had a contract with ID mobile and I have now purchased an ID mobile sim, I’m looking to keep my old number but with sim only. I now have 2 sims and a PAC number. How do I change my old number to the new sim only?

I

I had a phone upgrade but kept the same sim but the sim wont work in the new phone

hi al ok here goes got offered an upgrade today there nothing i want in either handset or sim so descided to ask for my code so i can go somewhere else not been really happy with the service any how, so as i was checking out my pac got an upgrade offer for the phone i really wanted. so went for it and got it ordered so decided to check from the so called life chat only to be told its not gone though.now have got my t and c for this phone so i dont know were i am at with this order. got the order number etc . to be told its with carphone wearhouse in one chat and then to be told its not gone though who do i complain to be treated really badly here

Ordered an upgrade a few hours ago. I have ordered the wrong colour phone?! What can I do about it??Thanks

i want upgrade my contract Sim Only Contract

I want to change my plan every time I try it’s says oops sorry something is wrong 

I have a Samsung galaxy tab 9 FE and I am looking to get a sim card so I can connect to the internet outside of wifi. I already have a contract with ID for a phone, would I be able to piggy back a tablet to this contract or will I need to buy a new one? In which case how would I do so? The phone sim card doesn’t fit in the tablet so I assume I would need a specific plan.

Ive noticed its cheaper for me to get a sim only plan with confused.comHow does this work. Do I still get to keep my original id mobile phone number. Thanks

My contract is due to end on 19th August, how do I change to SIM only?

Hi, my minimum term ends today. I own the handset now, so please remove any device charges from my bill. I'd like to switch to a SIM-only or monthly rolling plan and keep my number. If keeping my current allowances isn't possible, please advise the cheapest suitable option. Thanks.

Is it possible to pause my plan for 6 months while I’m away and won’t be using my phone?

I am looking at upgrade options and they are all too expensive for me, my husband is also with ID mobile and is looking to upgrade, I was wondering if you had deals for households who have multiple plans with ID? 

Looking at my upgrade how come its cheaper if i take a new contract to if i upgrade