I have blocked messages from 78484 , ihave sent unsubscribe message and stop message to them, but im still being charges £1.50 each time they send a message by ID mobile. how on earth do i stop this once and for all?

Over the last couple of months I am receiving calls or texts from people who are claiming that I tried to call them and they missed the call. These are not people I know (not in my address book) and it seems they have genuinely missed a call from me. Is it possible my number is being spoofed and if so what can I do?

Has anyone been contacted by three Mobile saying they can give us a discount on id mobile? feom this number 0114 352 0946

I have had an email from LCSDR about an alleged debt for ID Mobile but I am still a customer and my account is up to date so this seems incorrect. I am on holiday so can't call them or ID about this. How can I get more information to sort this.

How do I access the live chat? 

5th day trying to get this sorted now I would like to speak to high management regarding to imei 2 that registered to same phone that was stolen ive been reading up on this and it can be done even if I not used that sim slot its still on same phone 

I’ve had three people recently call to say I’ve tried calling them when I haven’t. I’m not sure how to stop this?

Please cancel esim

Hi I just wanted to share that 2 days after trying to get an upgrade with ID I have a missed call from 01414790144. This showed on my caller display as iD Mobile. The call was to my non iD phone number. I am very concerned where they have obtained my phone number from and why they are pretending to call from iD. I didn't answer it and have blocked the number.

I need resolution to my complaint  weeks go by now still no resolution  

People keep ringing and textin me asking who it is like i just called them wen i havent  

Discovered someone set up a contract using my details in store 200+ miles away from my home. Reported to fraud team will investigate expect response in 30 days. Not content with this I asked some simple questions: please can you provide me with the information used to confirm identity and more importantly my bank details. Being old school I believed you would need some identification from the last 3 months, and any identity information used to set up contract would be copied. No not ID mobile. No copy’s and can only get info regarding this if I travel to the store it was purchased. Totally unbelievable. Further investigation by me from visiting my local store uncovered that my payment details are on file from a purchase I made in 2019. Probably the last purchase from Currys. So the fraudster didn’t need my bank account info just someone to set up the contract using payment information already stored on the system. No copies of ID used to verify identity. No notes on purchase. No red fl

My physical SIM card was due to he delivered by Royal Mail today. The tracking status shows that it has been delivered, but the delivery photo is extremely close-up and unclear. So I cant truly tell if that was proof it was even delivered to my building.  i checked the delivery location in my building as soon as I got the email from Royal Mail, but I couldn’t find the package. I’ve also trued and I’m still trying to contact royal mail but I havent been able to get through. As I currently dont have access to my SIM, Could you please issue me an eSIM as a temporary solution while another SIM Card is delivered again to me.  

Hello. As I had not received a reply regarding my trade in, I posted on this ID Community forum. I got a DM on here from a "Jennie Glas" saying to message this number - 0744 1398649 - and they would sort it out. I messaged the number and someone from the trade in team (allegedly) phoned me and told me he would refund the £250 and the £100 value of the Curry's voucher and would also send me some free Google Buds. I started getting suspicious when he asked for my card details, saying he would have to take £38 for the Google Buds but that would also be refunded in 5 working days. He said he would send out the trade-in pack and I would also obviously get the £230 for my old phone once I sent it in.As part of the verification process he took my email address and said it didn't work, so got me to verify through Google. He then said he had to change my password and provided a new one "Downtown@1122". I Assume this was for my ID Mobile account but in fact he had changed the password on my GOOG

My physical SIM card was due to he delivered by Royal Mail today. The tracking status shows that it has been delivered, but the delivery photo is extremely close-up and unclear. So I cant truly tell if that was proof it was even delivered to my building.  i checked the delivery location in my building as soon as I got the email from Royal Mail, but I couldn’t find the package. I’ve also trued and I’m still trying to contact royal mail but I havent been able to get through. As I currently dont have access to my SIM, Could you please issue me an eSIM as a temporary solution while another SIM Card is delivered again to me. this is the number that has been issued to me { REMOVED }  

Hi All, I recently had my phone stolen and had to request proof of usage from ID Mobile for my phone insurer. My phone insurer stipulates that they need to see the device was in use from the beginning for the contract to the date of the claim. When I spoke with ID Mobile, they provided me with the correct purchase date but the “first used” date that they provided was a whole year after I had purchased the phone, ported my number and started using it.  I have spoken with the complaints team as well as managers but they have advised they can only go off what their system says. Their system must be wrong as I was using the phone from the day my number ported and there’s no reason you’d pay for a phone contract and then not use it for a year.  Does anyone have any advice on how to proceed as my insurer is denying my claim until I can provide a date from my contract inception? I would also advise for people to check if ID has the correct data for them as I would hate for others to be in thi

Van someone tell me if 02034753043 it's a genuine id mobile number?Also, those people keep calling me from 02034753043020374005160203475347202038969097  

I have lost my phone and requested for proof of usage. Initially I have been told that I will take 24 hours then 48 and now after 72 hours still no update. Can someone help please 

I received a call saying they were from EE and stated my sim card will be turned off in 24-48 hours. Is this correct? Why are they contacting me when I'm with ID mobile. Or is this a scam 

Van someone tell me if 02034753043 are good numbersAlso, those people keep calling me from 02034753043020374005160203475347202038969097  

A few days ago I posted a message on this forum about my sim not having been delivered. Soon after, I got an email from someone called Irene Morgan, who claimed to be from ID customer service. She asked for a number where she could call me, which I promptly gave her. I was then on the phone with someone who claimed to be called Jason. He asked for my details, including my credit card, which was supposedly needed for a deposit. Well, today I got multiple payments taken from Pakistan. Just to say: beware of scammers. If you get an email from someone claiming to be from ID customer service, it’s probably not them. I have seen other people on this forum mention Irene Morgan, so it is not an isolated accident.

I keep getting calls and texts of people saying I've rang or text them 

I’ve now contacted ID mobile twice via the chat function.Issue is my number has been spoofed so I am unable to make or receive phone calls and text messages. I’ve been told I need a new SIM to disconnect the scammers and retain my phone number. Unfortunately I need to change my address and the only way to do this is to do it on the app and enter an 8 digit pin that is sent via SMS….which I can’t receive. I’m going in circles

ID mobile should be aware that the telephone customer service number that comes up in a Google search has been hacked. I was phone back by someone who upon reflection had someone used this number pretending the be ID mobile. I have taken security measures and cancelled my bank card but ID mobile needs to sort this out. It was v upsetting to say the least. 

Contacted an agent on online chat regarding my number being used and advised to file a report with the:FCC (Federal Communications Commission, which is a US regulator)Really!!! Note to agents, when you copy and paste from AI make sure you have prompted for advice from the UK at the very least.  Not good!