I have blocked messages from 78484 , ihave sent unsubscribe message and stop message to them, but im still being charges £1.50 each time they send a message by ID mobile. how on earth do i stop this once and for all?
Question
unwanted sms from 78484
+16Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
We'll speak to you there.
Regards,
Gemma M
The iD Mobile Social Media Team
Same has happened to me and nearly £20 of charges. I want refunding and to stop this as have NOT authorised
Hi
Thank you for your post. I’m sorry to hear about the unexpected charges of nearly £20 that you haven’t authorised.
Please could you contact us directly via live chat so our team can review your account, check what these charges relate to, and look into a refund and stopping any further charges?
You can reach us here: https://www.idmobile.co.uk/live-chat.
Thanks,
Marquerita
The iD Mobile Team
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