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Question

unwanted sms from 78484

  • April 22, 2026
  • 1 reply
  • 7 views
R
Community Member
  • royt
  • Community Member

I have blocked messages from 78484 , ihave sent unsubscribe message and stop message to them, but im still being charges £1.50 each time they send a message by ID mobile. how on earth do i stop this once and for all?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 22, 2026

    Hi ​@royt,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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