Hi ​@Dannielleg 

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the number issues you are facing.

In order to look into this, you would need to contact us on our customer service platforms like our live chat or privately here on community: https://www.idmobile.co.uk/live-chat

Thanks,
Hosai

Theres another community forum on this. Mine is still getting constant calls but I’ve blocked all unknown calls so theyre going to voicemail which is full- 100 voicemails after deleting about 100  I stopped . Some still get through. iD just say buy a new number.

Online advice is dont answer, not even hello as it uses voice recognition, and aim for the scammer to find the phone inactive. Apparently it will move on to a different poor individual in 24-48 hours -after the 1000s of calls,  

The messages are very upsetting, I can undrestand the frustration but I’m called very unpleasant terms. 

If you can get through to your voicemail message record a message to say its a scam.

Sadly, I cant get into mine before another call comes through.

Hi ​@KT111.

Thank you for your post. 

I'm so sorry to hear what you've been going through with these calls, that sounds incredibly distressing, and I completely understand your frustration, especially with the abusive messages on top of everything else.

Please could you contact us directly so we can review your account and put some extra security measures in place?

We can also look into changing your number, given how disruptive this has been for you.

Thank you for your patience, and I'm sorry for the stress this has caused.

Thanks,

Marquerita

The iD Mobile Team