Community Member

i rang up to cancel a contract today and now i am being scammed

Forum|Forum|1 month ago
August 28, 2026
3 replies
41 views

I rang up to cancel a contract today but for some reason you are now sending me a phone with contract I do not want i think this is a scam I need this cancelled asap

Geluk

Silver Contributor

Take up via CHAT page not a community forum.😄

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J

JP7

Active Contributor

Stay calm. Start this in chat and the guys and girls will help you out.

Gemma M

iD Mobile Employee

Hi @Chisyd1984,

I'm sorry to hear what's happened, and I can completely understand why you're concerned if you've requested a cancellation but are now being told that a phone and contract are being sent to you.

Firstly, if you've shared any banking, payment or personal information with someone you're unsure about, please make sure you've taken the necessary steps to protect yourself, such as contacting your bank and monitoring your accounts for any unusual activity.

Have you managed to get assistance from our Customer Service Team regarding this yet, or do you still require help?

If not, please let us know and we'll be happy to point you in the right direction. As this is a public forum, please don't post any personal or account information when replying.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.