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Community Member
August 26, 2026

block imei number as phone is stolen

  • August 26, 2026
  • 1 reply
  • 15 views

iPhone 17 pro stolen in Barcelona. Want to block imei number 

    1 reply

    iD Mobile Employee
    September 2, 2026

    Hi ​@Naya12,

     

    Thank you for reaching out. I'm very sorry to hear that your phone has been lost.

     

    For security and privacy reasons, we're unable to access or make changes to your account on this public platform. To have the handset and SIM blocked, please contact our support team as soon as possible so we can help protect your account and prevent unauthorized usage.

     

    Once the device and SIM have been blocked, you can order a replacement SIM. When you receive it, we'll be able to reactivate your services on the new SIM so you can continue using your number and plan.

     

    Please get in touch with our Live Chat team for assistance: https://www.idmobile.co.uk/live-chat

     

    Kind regards,

    Zubair
    iD Mobile Social Media Team

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