Hi ​@Hayjane,

I'm sorry to hear this is happening.

Unfortunately, this isn't something that iD Mobile can directly prevent or resolve. It sounds like your number may have been spoofed, which is where fraudsters make calls using your number as the caller ID, even though the calls didn't actually come from your phone.

We'd recommend:

• Blocking any nuisance callers where possible.
• Letting callers know that you haven't contacted them if they reach you.
• Reporting suspected scam activity to the relevant authorities.

If the calls become too frequent or disruptive, you may wish to consider changing your mobile number. Please note that a number change costs £25.

If you'd like to discuss a number change, please contact our Customer Service Team via Live Chat: https://www.idmobile.co.uk/live-chat

I appreciate how frustrating this can be, but unfortunately spoofing is not something controlled by the owner of the number being impersonated.

Regards,

Gemma M
The iD Mobile Social Media Team