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Community Member
Skylah-Rae2015
Community Member
September 3, 2026

charged for a phone i dont have

  • September 3, 2026
  • 1 reply
  • 15 views

Someone has taken a contract out in my name 

    1 reply

    iD Mobile Employee
    Zubair H
    iD Mobile Employee
    September 8, 2026

    Hi ​@Skylah-Rae2015 

     

    We are deeply sorry to hear about this incident that took place, however in order for us to investigate this correctly we would need to access your account. 

     

    Please contact us via our live chat: https://www.idmobile.co.uk/live-chat and we would be happy to assist. 

     

    -Zubair

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