Here you’ll find out how to update your Communication Preferences in the iD Mobile app. Not registered for the iD Mobile app? Check out this helpful community article to get started.
How to update your communication preferences in the iD Mobile app.
From time to time, we send marketing communications about both our existing and new products, services, special offers, competitions, and news. To update your communication preferences in the iD Mobile app or My Account Online, you can:
- Open the iD Mobile app or log-in to My Account Online.
- Tap ‘View your plans’.
- Tap the green pencil for the plan you’d like to edit.
- Tap ‘Communication preferences’.
- Opt-in or out by tapping the tick boxes. Happy with your choices? Tap ‘Save’.
I can’t access the iD Mobile app or My Account Online. What should I do?
If you’re unable to access the iD Mobile app or My Account Online, simply contact us to update your Communication Preferences.