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still down

  • June 18, 2025
  • 1 reply
  • 12 views
Leelee80
Active Contributor

No network coverage all day. Can't make or recieve any calls or use Internet outwith my home and wifi. 

Getting so sick of this network and im only 6 months in. 

Checked area coverage and apparently it's good so ?? How can that be correct.

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • June 20, 2025

    Hello ​@Leelee80 

     

    We are very sorry to hear you are experiencing issues with your service. 

     

    In order for us to look in to this further, can you please confirm the following?

     

    The make/model of your handset?

    Is this impacting calls, texts and data?

    The postcode of where you are experiencing the issue?

    Are you using 4G or 5G?

     

    Thanks

     

    Natalie 

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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