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connections

  • June 16, 2025
  • 3 replies
  • 36 views

Lyndhurst Parry
New Contributor
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Having trouble phoning out and receiving them

I've a G5 phone and been told not good in my area

How do I get around this problem 

Lyndhurst Parry 

Cf453bw 

Best answer by Lyndhurst Parry

Hi

Thanks for your comments but still not happy.Today I was in a town called Abergavenny trying to phone my wife who was only 100 yards away the reply was phone not registered in this area.and of course  ot been able to text her.im so fed up with this situation I will be changing my provider ASAP.

Lyndhurst Parry 

3 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 17, 2025

Hi ​@Lyndhurst Parry  sorry to hear that you’re having trouble with calls at the moment.

We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.

We're sorry for any disruption this may cause and will add any further updates here - Improve Mobile Coverage | Check Mobile Coverage | iD Mobile Network


Lyndhurst Parry
New Contributor
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  • Author
  • New Contributor
  • Answer
  • June 17, 2025

Hi

Thanks for your comments but still not happy.Today I was in a town called Abergavenny trying to phone my wife who was only 100 yards away the reply was phone not registered in this area.and of course  ot been able to text her.im so fed up with this situation I will be changing my provider ASAP.

Lyndhurst Parry 


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  • iD Mobile Employee
  • June 18, 2025

Hi ​@Lyndhurst Parry 

 

We’re very sorry to hear you’re not happy with the service.

 

How long have you been experiencing coverage issues?

 

Does this affect all services or just one service?

 

Anika