Solved

my iohone screen has prioblem

Forum|Forum|13 days ago
January 31, 2026
3 replies
6 views

S

seizethedaypt
Community Member

My iPhone 16 screen is faulty

Best answer by WelshPaul

Take it to Apple for repair.

+26

WelshPaul
Platinum  Contributor
Answer
Forum|Forum|13 days ago
January 31, 2026

Take it to Apple for repair.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Like

+16

Decembersangel72
Gold Contributor
Forum|Forum|13 days ago
February 1, 2026

Hi @seizethedaypt

Can you add further info!

Was this handset purchased from iD Mobile? And if so, when?

What is the actual problem you are encountering with your phone?

Is this the same problem???……

One you give more details then someone could help direct you to the information you need!

Good luck x

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Like

Z

+3

Zandile M
iD Mobile Employee
Forum|Forum|12 days ago
February 1, 2026

Hi @seizethedaypt

Thank you for getting in touch with us and I’m sorry to hear that you’re experiencing an issue with your iPhone 16 screen.

To help us assist you as quickly as possible, could you please confirm whether the screen issue is physical damage (such as cracks or lines) or a fault with the display or touch responsiveness? If possible, please also let us know when the issue started and whether the phone has been dropped or exposed to liquid. Could you please let us know how long you have been in contract with us?

Thank you,

Zandile

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.