sim never arrived | iD Mobile Community
Skip to main content
Solved

sim never arrived

  • June 2, 2025
  • 3 replies
  • 35 views

My SIM card has never arrived and I can’t contact anyone to get it sent? 

Best answer by andewhite

If you’re nearby a Currys store ​@Charli, you can get a replacement iD SIM for your iD account from the store. 

Otherwise have an online web chat with iD customer service to get a replacement in the post.

 

3 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • June 2, 2025

If you’re nearby a Currys store ​@Charli, you can get a replacement iD SIM for your iD account from the store. 

Otherwise have an online web chat with iD customer service to get a replacement in the post.

 


  • Author
  • New Contributor
  • June 2, 2025

Oh brilliant thank you I will pop to curry’s today 


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • June 2, 2025

Sorry to hear this ​@Charli 

Yes you can pick one up in any Currys store, or we can arrange to send one in the post if you like?