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sim not activating

  • May 31, 2025
  • 4 replies
  • 65 views

Bob Grey
New Contributor

I obtained and activated a replacement sim from Curry's. After 24 hours it is still not active.

Best answer by MZone

 

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • May 31, 2025

 


Forum|alt.badge.img+22
  • iD Mobile Employee
  • June 2, 2025

Hi ​@Bob Grey 

 

Thank you for getting in touch with us here on the community.

 

We are sorry to hear there has been a delay with the activation of your SIM and apologise for the delay in response. 

Are you still experiencing issues with the SIM following the activation? If so, please do let us know and we will assist further. 

 

Natalie 


Bob Grey
New Contributor
  • Author
  • New Contributor
  • June 2, 2025

Hi, I had a session on the chat line and the issue is now resolved.

Thank 

Bob


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • June 2, 2025

Glad to hear this ​@Bob Grey 

If you need anything else, please let us know.