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sim not activating

  • May 31, 2025
  • 4 replies
  • 91 views
Bob Grey
New Contributor

I obtained and activated a replacement sim from Curry's. After 24 hours it is still not active.

Best answer by MZone

 

    4 replies

    MZone
    Platinum 
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    • MZone
    • Platinum 
Contributor
    • Answer
    • May 31, 2025

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • June 2, 2025

    Hi ​@Bob Grey 

     

    Thank you for getting in touch with us here on the community.

     

    We are sorry to hear there has been a delay with the activation of your SIM and apologise for the delay in response. 

    Are you still experiencing issues with the SIM following the activation? If so, please do let us know and we will assist further. 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Bob Grey
    New Contributor
    • Bob Grey
    • Author
    • New Contributor
    • June 2, 2025

    Hi, I had a session on the chat line and the issue is now resolved.

    Thank 

    Bob

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • June 2, 2025

    Glad to hear this ​@Bob Grey 

    If you need anything else, please let us know.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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