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Question

sim not activating


Bob Grey
New
 Contributor

I obtained and activated a replacement sim from Curry's. After 24 hours it is still not active.

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1213 replies
  • May 31, 2025

Forum|alt.badge.img+21
  • iD Mobile Employee
  • 2277 replies
  • June 2, 2025

Hi ​@Bob Grey 

 

Thank you for getting in touch with us here on the community.

 

We are sorry to hear there has been a delay with the activation of your SIM and apologise for the delay in response. 

Are you still experiencing issues with the SIM following the activation? If so, please do let us know and we will assist further. 

 

Natalie 


Bob Grey
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • June 2, 2025

Hi, I had a session on the chat line and the issue is now resolved.

Thank 

Bob


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • June 2, 2025

Glad to hear this ​@Bob Grey 

If you need anything else, please let us know.