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my replacement sim not activating

  • June 4, 2025
  • 1 reply
  • 79 views
G
Community Member

Good morning I have recently joined ID mobile. I’ve had an eSIM which failed to activate so I have now got a physical Sim which still won’t activate. I spoke to about five different people and still no joy. Is there any way someone can try and help me get this activated as I’m disabled and rely on my phone

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • June 4, 2025

    Hi ​@Gibbon1 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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