Skip to main content
Question

my replacement sim not activating

  • June 4, 2025
  • 1 reply
  • 17 views

Good morning I have recently joined ID mobile. I’ve had an eSIM which failed to activate so I have now got a physical Sim which still won’t activate. I spoke to about five different people and still no joy. Is there any way someone can try and help me get this activated as I’m disabled and rely on my phone

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8408 replies
  • June 4, 2025

Hi ​@Gibbon1 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom