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Question

switching esim to new phone


Recently broke my iPhone 14, have now got a new one but can’t seem to transfer my esim onto the new phone. Old one doesn’t work at all, need a new QR code to scan to reactivate esim on my new phone: how do I do this??

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MZone
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Siân W
iD Mobile Employee
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  • June 5, 2025

Hi ​@hamishhep29  you will need a new eSIM, I hope the link shared by ​@MZone  helps? If you need further assistance, please let us know.


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