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switching esim to new phone

  • June 4, 2025
  • 2 replies
  • 405 views
H
Community Member

Recently broke my iPhone 14, have now got a new one but can’t seem to transfer my esim onto the new phone. Old one doesn’t work at all, need a new QR code to scan to reactivate esim on my new phone: how do I do this??

Best answer by MZone

 

    2 replies

    MZone
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    • MZone
    • Platinum 
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    • June 4, 2025

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • June 5, 2025

    Hi ​@hamishhep29  you will need a new eSIM, I hope the link shared by ​@MZone  helps? If you need further assistance, please let us know.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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