says details are wrong when trying to use pac code

Got the same problem, checked and double checked everything but won't accept it 

I also have the same probelm

Hi @TobyPatterson, @Toonnd & @Phill.blundell 

Does the transaction number you’re using begin with a 4?

Do you still require assistance with this?

Tom

A glitch in the matrix I think, went into Currys and the guy in there did it in seconds using the same details I'd been using, thanks anyway 👍🏻

Hi @Toonnd 

Glad to hear the team in store could help.

Tom

Says there is a problem with the Pac code I am entering, reading the other comment, my recent from Mobiles. co.uk does not start with a 4

Hi Tyler 

Yes, I realised I had another number on my Welcome email, all sorted now 

We’re glad to hear! ​@Michael S

Thanks,

Tyler