Hey there @Michael S, that indeed will be the issue. Have you received a “Welcome to iD” email at all?Thanks,Tyler

Hi TylerYes, I realised I had another number on my Welcome email, all sorted now

says details are wrong when trying to use pac code

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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