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Mobilenovice
Community Member
September 5, 2026
Solved

USA and Canada roaming

  • September 5, 2026
  • 1 reply
  • 26 views

I am about to go on a trip to Canada, so I want to add roam beyond.

At points on the tour we will be entering US, and back in to Canada again on the same day.

Do I need to buy Roam Beyond overlapping for both countries at the same time?

    Best answer by Gemma M

    Hi ​@Mobilenovice,

     

    Yes, that's correct.

     

    If you're travelling between Canada and the USA, you'll need to purchase separate Roam Beyond add-ons for each country, as the add-on is destination-specific.

     

    As you'll be crossing the border and returning to Canada on the same day, it may be worth looking at the 1-day add-on option for the USA if you're only spending a short period there. You can then use a separate add-on for Canada to cover the rest of your trip.

     

    We'd recommend planning your add-ons around your itinerary to make sure you're covered in both countries when needed.

     

    Have a fantastic trip!

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    September 9, 2026

    Hi ​@Mobilenovice,

     

    Yes, that's correct.

     

    If you're travelling between Canada and the USA, you'll need to purchase separate Roam Beyond add-ons for each country, as the add-on is destination-specific.

     

    As you'll be crossing the border and returning to Canada on the same day, it may be worth looking at the 1-day add-on option for the USA if you're only spending a short period there. You can then use a separate add-on for Canada to cover the rest of your trip.

     

    We'd recommend planning your add-ons around your itinerary to make sure you're covered in both countries when needed.

     

    Have a fantastic trip!

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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