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August 25, 2025
Solved

orders

  • August 25, 2025
  • 7 replies
  • 135 views

 

 

I am told that my order is delayed and is not being delivered till 19/09/2025

 

but I am also told it’s being delivered on Wednesday?! I have no idea what’s correct and what’s not!

 

please advise 

    Best answer by WelshPaul

    Hi ​@james070999,

    It’s not wise to post personal information, including order numbers, on a public forum for the world to read. Scammers actively browse this forum looking for easy targets to scam. If you want an update on your order, call the sales line on 020 7139 1397.

    7 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    August 25, 2025

    Hi ​@james070999,

    It’s not wise to post personal information, including order numbers, on a public forum for the world to read. Scammers actively browse this forum looking for easy targets to scam. If you want an update on your order, call the sales line on 020 7139 1397.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    August 25, 2025

    @WelshPaul how do I delete this

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 27, 2025

    Hey there ​@james070999, it appears you have deleted the personal information already. I hope the sales team can help as advised by ​@WelshPaul.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    October 2, 2025

    I never received any confirmation 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    October 2, 2025

    Hi there ​@Amjad ali, please explain your issue further?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    March 5, 2026

    Hi Iv placed an order and it has text me to say thanks for my order and I will receive an email with order but it’s been 2 hours and I haven’t received one 

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    March 5, 2026

    An iD Mobile employee on your other post advised you to wait 24 hours.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.