who can check my bill as i think i am paying it twice as my direct debit keeps getting cancelled

3 replies
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Who can check my bill as I keep getting messages that my DD has been cancelled... I then manually paid it but it looks like it had been taken out?

WelshPaul

Platinum  Contributor

Be careful, banks will cancel a direct debit if you miss payments. However, some banks won’t reinstate it if it was cancelled for that reason.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

G

Gixer DaveAuthor

New Contributor

I set up my direct debit when I first joined and all other direct debits with my bank function correctly. There is a link that siggest numerous people are having the same issue over Direct debits but I am more concerned that I can't speak to someone about my bill

WelshPaul

Platinum  Contributor

I am more concerned that I can't speak to someone about my bill

Use iD Mobiles live chat.

https://idmobile.co.uk/live-chat

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.