Yr not alone, I’ve been trying for more than a wk now. move contacted ID mobile direct on there contact tel no. Where they once again took all my relevant details & confirmed my Gift Card ref No. Was told wait 24- 48 hrs & it will be activated when I visit Currys.Sadly NOT.Manager Aden claimed he has emailed Currys Medics Team who should sort this issue.I also learned the Medics Team are working on a skeleton crew. Was told to go confirm all my Account details with ID mobile guy. Which I did again.Was finally told after going around in circles it’s possible we should have been sent E gift in form of email???? Not An actual Gift Card.Crazy as they send a courier to ur house from Royal Mail for which you have to provide a specific pin to take delivery of Gift CardWe can put a Man on the Moon, but Currys can’t sort Customers Gift Cards!Beggars Belief! Curry’s Continue giving Customers the run around. & Customers are left with No Support???ID mobile need to give Curry’s a wake up call.

Hey there @Carole Agyei-Dua, we will get back to you via PM as soon as possible.Thank you for your patience.Kind regards,Tyler

Hi there - I upgraded my mobile plan in February and received a Curry’s gift card. I went to buy something online today and get the message ‘Inactive Card’. Who do I need to contact to get this sorted out? thanks

Gift Card Nightmare with Currys | iD Mobile Community

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