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Emergency Calls from Phuket to UK

  • March 5, 2026
  • 2 replies
  • 9 views

Hi I am one of many people stranded in Phuket. I did put a £20 data bolt on but have hardly needed to use any of it so feel I've wasted my money on this especially as it expires today. This morning I had to make an emergency call to the UK as my flight was cancelled meaning my mobile costs are sky rocketing. Is there anything ID Mobile can do to help ease the burden in cases such as these when customers are stranded in a foreign country through no fault if they're own. Any help would be appreciated. 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 5, 2026

Purchase a local pay-as-you-go SIM card and use it until you return.


  • Author
  • New Contributor
  • March 5, 2026

Thank you, I have WiFi where are now. It was more the cost of calls that I might have to make to the UK.