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New Contributor
March 5, 2026
Question

Emergency Calls from Phuket to UK

  • March 5, 2026
  • 2 replies
  • 24 views

Hi I am one of many people stranded in Phuket. I did put a £20 data bolt on but have hardly needed to use any of it so feel I've wasted my money on this especially as it expires today. This morning I had to make an emergency call to the UK as my flight was cancelled meaning my mobile costs are sky rocketing. Is there anything ID Mobile can do to help ease the burden in cases such as these when customers are stranded in a foreign country through no fault if they're own. Any help would be appreciated. 

    2 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    March 5, 2026

    Purchase a local pay-as-you-go SIM card and use it until you return.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    March 5, 2026

    Thank you, I have WiFi where are now. It was more the cost of calls that I might have to make to the UK.