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Question

Possible scam call?

  • August 7, 2026
  • 1 reply
  • 4 views

I just received a call from someone claiming to be from ID Mobile, mentioning my contract renewal and possible upgrades. I am in need of a contract renewal but I can't tell if this is a fraudulent call or not. I did not give out any details and ended the call briefly. Upon inspection the number has attempted to phone me multiples times over the last week or so. Can anyone relay if this is a scam or legit? I've had multiple scam calls over the last week from "Vodafone" and now im wary if this too is a scam. The number is 01414790159.

1 reply

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  • iD Mobile Employee
  • August 10, 2026

Hi ​@Caitlinmx.

 

Thanks for flagging this, and well done for not sharing any details on the call.

 

We can’t verify individual numbers here, but for any questions about contract renewals or upgrades, please contact our Sales team directly on 0800 049 0250 or via Live Chat: https://www.idmobile.co.uk/live-chat.

 

They’ll be able to check your account, confirm whether our team tried to reach you about an upgrade, and advise on genuine iD Mobile contact methods.

 

Thanks,

Marquerita

The iD mobile Team