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Getting Started

Stay up to date with everything iD. Find out how to use the iD Community, ask a question, enter competitions and read interesting articles.

5795 Topics

iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Announcements

Get rewarded when your friend joins iD with Refer a Friend!

Fancy getting a treat each time a friend or family member makes the move to iD Mobile? Now, you can…Starting this month, we’ll be launching our Refer a Friend scheme again, giving you and your friend a chance to earn even more than last time!. When your mate buys a phone or SIM Only deal on our website and joins you on iD Mobile, we’ll give you both a gift to say thanks. So, how does it work?Easy. As an existing iD Mobile customer, it’s down to you to sign up to the Refer a Friend scheme! Once you do, we’ll send you a unique, personalised link to send to your friends and family. You can send your link to as many people you like, and we’ll reward you for up to 100 people per year– that’s some serious potential earnings!The link you send out will take your friends and family to a page where they can also register their details. When they’ve done that, they can then go on to buy a phone or SIM-only plan on the iD Mobile website. Whatever purchase they make will earn you both a reward, so

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Deniz Kocadag
Newbie
7 days ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and Competitions

4 essential apps for hikes and walks

With all the helpful mobile apps to help guide your way, there’s never been a better time to go for a walk. And whether you’re finding your way around a new city or lacing up your boots and heading into the hills, you’ll find a great range of free and paid for apps to get you started.Here’s 4 of our faves that you won’t want to leave home without. Make sure you read to the end, as there’s a chance to win a brilliant prize too!Google MapsWhat it’s best for: Casual walks around cities or parks.The chances are that you’re already using this app. It often comes installed on android phones and has a variety of uses – from checking train times to looking for somewhere to eat.But it has some features that are just made for walking. Want to get off the roads when walking around towns or country parks? Pick walking mode and it’ll usually take you down some quiet paths that are a little off the beaten track.For another thing, you can download maps and use them offline. That means that you can go

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Sadie Maskell
Newbie
8 days ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in How to use the iD Community

Which topic is right for you?F.A.Q.

How to start a new topic/post:Thinking of starting a new topic? Before you take the plunge, lets first outline what a topic is. A topic is simply a piece of content, for the Community this can be categorised as a ‘Question’, ‘Conversation’ or ‘Idea’. Before creating any of these, you should first see if someone might have asked the same thing already, or started a discussion about the same topic. To do this, simply have a quick look for it using the search bar at the top of every page in our community.If you’re happy that your topic doesn’t already exist, go ahead and post it. Here’s how to do this: 1. Find the ‘Create a topic button’ to start your new postFirst of all, click the blue ‘Create a topic’ button, usually found towards the top right of any page. In order to create a new topic you must have a registered iD Community account and you must be logged in  Once clicked, the below page should pop up:  2. Choose if your topic is a question or a conversationYou need to specify whethe

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Rory
iD Mobile Employee
9 days ago
A
Newbie
aoliverNewbie
asked in Ask a Question

Pause payment pending receipt of a death certificate

My father (the account holder) has died and we want to close his account. There is currently a backlog, meaning that we have been unable to find out when we can expect to collect the death certificate. I’m wondering how we ‘notify’ his death so that payment can be paused pending receipt of the death certificate - your own guidance seems to suggest this is possible (see quote below), but I can only find the address to send the copy of the death certificate to, not anything about how to notify you of his death before we have received the certificate.“Once we receive notification that the account holder has passed away, we’ll put any collection of money on hold for 21 days. Once we receive the death certificate and process this evidence, we will disconnect the account and de-activate the direct debit within 72 hours.”

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Rory
iD Mobile Employee
9 days ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Announcements

iD 5G Network: Device CompatibilityNews

5G is here! Strap yourself in for 5G on iD Mobile. At no extra cost. Powered by Three, the UK’s fastest 5G network.* All iD customers will be able to access the 5G network as long as they have a 5G compatible device, and the device has been tested and approved by us for use on our network. Want to know what devices are 5G compatible and if they’ve been tested and approved for use on our 5G network? Then search the internet no more!We’ve made this really easy and simple for you. All devices below are 5G compatible and have been tested and approved for use on our 5G network, VoLTE and WiFi Calling. Approved Android Devices: Google:Google Pixel 5 5G Google Pixel 6 Google Pixel 6 ProHonor:Honor 50 Honor Magic 4 Lite 5G Huawei:Huawei P40 5G Huawei P40 Pro 5G Motorola: Motorola Edge 20 Motorola Edge 20 Lite Motorola Edge 20 Pro Motorola G50 Motorola G62 5G Motorola G82 5G  OPPO: Oppo A54 5G Oppo Find X2 Lite Oppo Find X3 Lite Oppo Find X3 Neo 5G Oppo Find X3 Pro 5G Oppo Fin

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W
Newbie
10 days ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Articles and Competitions

The iPhone SE3 - 2022Blog

The iPhone SE3 is the perfect combination of some of Apple’s best iPhone features, in a surprisingly compact package. The screen’s only 4.7”, which is really comfortable to hold - perfect for teenagers or anyone who doesn’t feel the need for a huge screen. The SE3 clocks in far smaller than the 6.1 – 6.7” you’ll see on the iPhone 13 models, and that smaller screen comes with a smaller price tag. Let’s dig into what there is to know about this latest generation of the iPhone SE. PerformanceThe iPhone SE3 is powered by Apple’s A15 Bionic chip – the same as the super-powerful iPhone 13 series. Sounds technical (because it is) but let’s break down what an A15 Bionic chip actually does for your phone:- No waiting around for apps to load- Works with the operating system (iOS) and battery to get you more battery life- Makes the iPhone SE3 all-around fasterSnap awayThe SE3 has one camera on the back, and one on the front – keeping it simple but without compromising on quality. Apple’s cameras

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nilesh1979
Rookie
14 days ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and Competitions

Top tips for taking photos on your phone

Want to up your Instagram game? Then check out our hottest camera phone tips below.These days, all half decent phones have cameras where you can just point and shoot. Press the shutter button, a nice photo appears on your screen, job done. But you can do a lot better with just a little extra planning. Follow our tips below, for quality photos that’ll light up your social feeds and rack up some serious likes. 1. Switch on your grid lines.Pro cameras have framing grids in the viewfinder window, to help you square things up and compose your shot. You’ve got this option in your phone camera app, so go ahead and switch it on. It shouldn’t be hard to find. If you’ve got an Android phone it’ll be under something like Settings > Apps > Camera > Grid Lines. You’ll now be able to keep everything parallel with any natural horizontal and vertical lines in your shot. 2. Use natural light.Natural light is a photographer’s friend. Making use of it is always a better choice than using your ph

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nilesh1979
Rookie
14 days ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and Competitions

Meet the Google Pixel 6a

The Pixel 6a is here - the small but mighty version of Google’s flagship Pixel 6.Just like previous a-series Pixels, it’s a scaled back version of the flagship Pixel at a lower price point. If you’re looking to upgrade to a feature-packed phone without paying top-end prices, it could be the one for you. Let’s check it out!Classic Google designAll phones in the Pixel 6 family share the same familiar ‘Google’ design, with a horizontal camera bar breaking up the back. The main difference is that it protrudes less on the Pixel 6a. A good thing, in our opinion. Not quite as good is the plastic back, which seems prone to picking up scrapes and scratches. Treat your new Pixel 6a to a phone case as soon as you get it, and you should be fine.As for the display, the Pixel 6a features a 6.1-inch OLED panel with a standard 60Hz refresh rate. Not quite as large (or as smooth) as the 6.4-inch Pixel 6, but the vivid colours and deep blacks you get with OLED look fantastic. A quality camera set-upGoog

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nilesh1979
Rookie
14 days ago
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