At iD Mobile, your safety and privacy are our top priority. We want to remind everyone that our moderators are always ready to help maintain a safe, respectful, and enjoyable community: But they’ll never ask for your personal information in Public Topics or Replies on Posts.
How to identify our moderators:
- All our moderators have the iD Mobile Badge:
- All our moderators have the iD Mobile Employee tag.
What our moderators do:
- Enforce our Community guidelines.
- Step in when there’s inappropriate behaviour or content.
- Provide general support and guidance on how to use the platform.
What our moderators will never do:
- Ask for your password.
- Request your credit/debit card or bank details.
If someone claiming to be a moderator is asking you for personal details, don’t share anything. Instead, report the message straight away.
How do I report a message?
To report a message, simply:
- Click the three dots under the post (next to the quote icon) and select ‘Report’.
- Or email us at communitysupport@idmobile.co.uk with the details
By staying alert and knowing what to expect, you help keep our Community safe for everyone.
For more info on our community standards and how we support you, visit: community.idmobile.co.uk/site/terms
