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Question

new upgrade contract

  • August 10, 2026
  • 1 reply
  • 0 views

i renewed my contract after 12 months. the new one being the first 3 months at £2.50 and then £8.00. Since then my app tells me £8.00 per month but an email says £10.00 per month. I hope the correct amount and not three different amounts come out

1 reply

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  • iD Mobile Employee
  • August 10, 2026

Hi ​@Pastyman,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.