Calling (or more) not available in PAYG due to alleged lack of credit

Kage · 2024-12-04T21:14:52+00:00

I wanted to resume my old topic, because the problem turned out to have never disappeared, and recently it’s been pestering me more than ever. It was the topic:Since it’s been archived in the meantime, I had to create a new one.Anyway, the problem is exactly what the title says. Even though I still have well enough credit for calling or whatever, and there’s still long until it expires, the service regularly does not allow me to use it. I really rarely call someone, and when I do, it’s usually urgent. And every time it is urgent, the problem comes up. When trying to call someone, most of the time I just hear “You are currently unable to make calls cos' you are out of calling credits”. Although now there are some differences compared to the occurrences of the problem from the past...1. In the past, with the problem taking place, when calling the automated iD Mobile service to hear how much credit I had, I would instead hear that they were experiencing some technical difficulties. These days, sometimes I hear the same thing but most of the time I hear that I "have no credit available and no remaining allowances". Also, I hear it even when the problem is actually (for a moment!) not taking place.2. This time, with the problem taking place, contrary to the past, I am still able to use mobile data (just the calling is not working).To make it clear, the sufficient amount of credit is there and can always be seen after logging to my iD Mobile account.It's so irritating – someone (me) uses the "calling" function only occasionally, usually in more serious cases and being out of home, and they can't do that! I think it may be the very time to change the provider...

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