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id took money after closing accaunt

  • October 18, 2024
  • 1 reply
  • 20 views

Motorsporttechnik Porsche Spec
Community Member

Goodmorning. I close my accaunt last month my email address was Motorsporttechnik.ltd@gmail.com. 

I see today ID took £16 from my accaunt can I get refund please. 

I olen this accaunt for contact only. 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • October 21, 2024

Hi @Motorsporttechnik Porsche Spec,

Welcome to the Community!

It sounds like you have received a final bill.

If you process a 30 day disconnection you’ll need to wait for the account to disconnect, in the meantime you’ll be charged as normal.

You can contact our Live Chat Team for further assistance.

 

​​​​​​​Kash