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Question

upgrade

  • July 26, 2025
  • 2 replies
  • 18 views

You have cancelled my duplicate order 

141066572  but I do not have the original order number, can you please send confirmation of the original order and when will I receive it.

2 replies

Decembersangel72
Gold Contributor
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Hi ​@Zatoichi 

This Community site is mainly supported by other customers of iD Mobile and an iD Mobile Employee may see your post at some point but your best option, to get a quicker response, is to contact the Live Chat:-

https://www.idmobile.co.uk/help-and-support
Type ‘talk to a person’ in the dialogue box to connect to an adviser.

Hope this helps x
 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hi ​@Zatoichi,

Welcome to the Community!

I hope that you managed to get this resolved with the advice that ​@Decembersangel72 provided.

If you still require assistance, please get back in touch.

 

Kash