Question

Various problems since switching to ID


Userlevel 1

Trying to change the account number for my direct debit, same bank just different account number, have tried in the app and also online but keep getting “oops something went wrong, please try again” I don’t have any outstanding charges on the account. Doing my head in!

 

Some people are still getting messages from the ID mobile number and not my old number which I ported, have tried resetting the network etc and still persists.

 

Also, no way of keeping track of roaming data in the app, my last supplier had it in their app and was really useful.


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