Solved

consult my administrator?


Userlevel 1

Hi, I received my SIM yesterday and have attempted to submit my PAC code from my previous supplier but I just get a web page with an error stating I need to contact my administrator.

I tried it last night and got the same error both on mobile and WiFi.

I've been getting it on other idmobile webpages too like live chat.

Anyone else getting this?

 

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Best answer by andewhite 2 June 2023, 10:51

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3 replies

Userlevel 8
Badge +9

Try using this page @Murray667

https://switching.idmobile.co.uk/

But, make sure you sign-out of your iD community account.
Being signed-in to the iD community when trying to use the main iD Mobile website doesn’t work. 

Good luck.

 

Userlevel 1

That got it 👍 logging out first did the trick.

Thanks for your help 😊

Userlevel 5
Badge +9

Glad to hear that @andewhite  was able to help sort this!

Mohmamed

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