Question

imei blocked/ sim not working

  • 6 August 2023
  • 2 replies
  • 91 views

Had my charge port repaired today, now I get no signal on the device whichever sim I use. The sim is read etc still just signal blocked and they work in other devices.

The repairer showed me something saying the imei is blocked but clean/ not blacklisted etc and has no idea why this is occurring.

 


2 replies

Userlevel 6
Badge +6

Who repaired your phone? If the IMEI is blacklisted then they have either replaced your original handset with one that was reported stolen or swapped your main board with a stolen one. Type *#06# and read the IMEI number, does it match your original IMEI?

Maybe they mean your SIM is blocked? Did you have a SIM pin setup?

Userlevel 7
Badge +6

Hi @MagentaPenguin,

Welcome to the Community!

We would advise to try the steps that @WelshPaul provided as it sounds like this may be the case.

Alternatively it may be that the handset has been damaged during repair.

Who was it that repaired the handset?

Kash

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