Question

Lost phone abroad

  • 6 June 2024
  • 1 reply
  • 2 views
Decland Wren
Rank

Hello,

I have lost my phone whilst on holiday in the USA and would like to order a new Sim to arrive here. Is that possible? Or could i download an iD eSim as an alternative in the meantime?

I am unable to access my account online as it keeps asking me to verify my number with a text message which i cannot receive.

Is anyone able to assist here?

Dec

1 reply

Tom
Rank
Userlevel 7
Badge +5

Hi @Decland Wren 

 

I’m sorry to hear this, are you still having issues with this?

 

Please let us know if so so we can get in touch if required.

 

For a quicker service, we’d recommend the live chat, Facebook or Twitter.

 

Tom

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